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How pharmacies can help

Advice from a pharmacist

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.

Treatment from a pharmacist

Pharmacists can suggest treatments that do not need a prescription for a range of conditions.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.

Most pharmacies can provide prescription medicine for these conditions but contact them before visiting to check.

Disposing of old medicines

If your medicine is out of date or unwanted, do not put it in the bin or flush it down the toilet. Take it to your pharmacy to be disposed of safely.

Help with new medicines

When you start a new medicine for a long term condition you can have up to 3 appointments with a pharmacist to:

  • answer any questions you have
  • help you use the medicine safely
  • make sure that the medicine’s right for you

Get help with newly prescribed medicines

Getting the contraceptive pill without a prescription

Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies.

Find a pharmacy that offers the contraceptive pill without a prescription

Emergency contraception

Some pharmacies offer the emergency contraceptive pill for free. If you’re aged 16 or over, you can also buy it from most pharmacies.

Find out about emergency contraception

Get a free blood pressure check

Some pharmacies offer a free blood pressure check.
Find a pharmacy that offers free blood pressure checks

More services

Other services that may be available at a local pharmacy include:

  • advice from a pharmacist after contacting NHS 111 or a GP
  • chlamydia screening and treatment
  • advice and help on how to stop smoking
  • cholesterol and blood sugar testing
  • the substance misuse service, including needle and syringe exchange schemes
  • advice and help on how to manage your weight

Ask a local pharmacist to find out what services they offer.

Page last reviewed: 30 July 2024
Next review due: 30 July 2027