GP appointments
Manage GP appointments online
You may be able to book, cancel or change a GP appointment by logging into your NHS account on the NHS website or NHS App.
To do this, you must be:
- registered with a GP surgery
- aged 13 or over
When you create an account, you'll be asked to prove your identity.
You may be able to use other GP online services and apps to book, cancel or change a GP appointment. Ask your GP surgery which you can use.
Contact the GP surgery directly
You can book, cancel or change your GP appointment by contacting your GP surgery.
Hospital appointments
Contact the hospital directly
You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website.
Manage hospital appointments using NHS e-Referral
You can use the NHS e-Referral Service if you have received a letter saying you can use this system.
Other NHS appointments
Contact other NHS services directly
You can find contact details for other NHS services near you such as dentists, pharmacists and NHS sight tests.