NHS App release notes

• We have made multiple accessibility fixes such as adding ALT text and improving the response to text magnification.
• We have made the language in our prescriptions screens more understandable.
• Some users will now see systolic and diastolic blood pressure readings together to make results easier to interpret.
• We have improved the performance and loading times across the App.

• We have improved our text about side effects to medicines in the GP health record screen
• We have made it easier for users to access their GP requested test results
• We have updated error messages when managing health services for others to make sure they are displaying the correct information

• We have made technical, visual and accessibility enhancements to improve the performance of the NHS App and reduce loading times between screens.

• Depending on your GP surgery, you will now be taken straight to your messaging inbox from the homepage when you select 'Messages'.
• We have made blood pressure results easier to understand.
• We have started adding new ‘Manage health services for others’ features available at some GP surgeries.
• We have made technical improvements to enhance the performance of the app, fix bugs and prepare for future updates.

• We have improved our text about managing health services for other people.
• We have made technical improvements to enhance the performance of the app, fix bugs and prepare for future updates.

• We have updated error messages to make sure they are displaying the correct information.
• We have made technical improvements to enhance the performance of the NHS App, fix bugs and prepare for future updates.

• We have improved the way prescription statuses show, to make it clearer when a request is approved, waiting for approval or rejected.
• We have made technical improvements to enhance the performance of the NHS App, fix bugs and prepare for future updates. 

• Some users will see the status of their approved prescriptions, such as 'Ready to collect'.
• Some users will be shown a clearer separation between GP and hospital test results in their Test results and imaging screen.
• We have made accessibility improvements for Android devices.

• On the upcoming and past appointments page, we’ve separated hospital appointments, referrals and waiting lists, to make them easier to find.
• You can now view past hospital appointments and new documents that are added for them.
• We have updated some text on appointments and prescriptions pages, to make the information clearer.

• We have introduced graphs to help visualise trends with haemoglobin A1c (HbA1c) test results, to support people who may be managing diabetes.
• We have made it easier to see prescription requests in date order.
• We have made accessibility and technical improvements, and bug fixes.

• You can now view all messages from your NHS healthcare services in a single, combined inbox.
• We have made accessibility & technical improvements and bug fixes.

• If you use an Android device and have Android 8 or below, you will see a prompt to update your operating system in your device settings.
• We’ve added a feedback survey on test results history pages, so you can tell us what you think of the graphs and tables we use.
• We’ve made technical improvements and fixed bugs.

• If you are unable to access a service, we have added error screens to explain why.
• We have made it easier to view your vaccination record so you can better manage your health.
• We have made it easier to navigate to different services.
• We have made content changes to test result graphs and repeat prescription requests.
• We have made VoiceOver improvements to make the app more accessible for iOS users.
• We have made technical improvements and fixed bugs.

• The NHS App is now only available to devices on iOS15 or Android 8 and above. You can still access NHS services via the NHS website.
• We have made some design changes in prescriptions and test results so you can better manage your health.
• We have made accessibility improvements.
• We have made technical improvements and fixed bugs.

• We have simplified multiple prescription screens, including requesting repeat prescriptions.
• We have updated the language for wait times so you can better manage your health.
• We have added an improved summary view of test results.
• We have made accessibility improvements across the app and fixed bug issues.

• You will now be able to use 111 online if you have not proven your identity yet.
• You will now be able to request emergency repeat prescriptions.
• We have made technical improvements and fixed bugs.

• If you have NHS App notifications turned off, you’ll see a screen asking if you would like to turn them on.
• We have made the app more accessible, including making certain information clearer if you use a screen reader.
• We have made technical improvements and fixed bugs.

• If you opt-in to receive notifications, you will now see the settings page.
• This update includes bug fixes to improve performance.

• We have made a range of technical updates, including accessibility improvements and bug fixes.
• We have changed some text about hospital referrals, prescriptions and care plans to make certain information clearer.

• We have updated when a repeat prescription is requested to make the journey clearer if you do not have a nominated pharmacy.
• We have made some content changes to help you better track your prescriptions. 
• You may now be able to see your waiting lists in the NHS App.

• This update includes bug fixes to improve performance.
• We have made the guidance clearer on dosage instructions in your approved prescriptions.
• We have updated the test results display indicator to make it clearer if a result is in or out of the normal range.
• For those who use an online pharmacy; we have updated the links to it on your prescription.
• We have updated what we say in the notifications you receive.

We fixed an issue that was causing some people to have problems when requesting or viewing their repeat prescriptions.

This update only includes bug fixes to improve the app performance.

• We have redesigned the NHS App to make it simpler for you to find the services you need.
• We have updated the homepage, simplified navigation and made the language clearer.
• You can still access the NHS App services you need.

We have redesigned the web browser version of the NHS App to make it simpler for you to find the services you need.

• Certain users will see more information on what a full blood count is on their test results.
• You can now access the NHS website medicines page from the Advice hub.
• We fixed some issues and made performance improvements.
• We have added the 111 online emergency prescription link to the Prescriptions hub for certain users.

• You can now access 111 online even if you have not yet fully proven your identity.
• We made descriptions of COVID-19 clearer and more consistent.
• If you have access to waiting times, they are now arranged by expected date of treatment.
• We fixed some issues and made performance improvements.

• You will now be able to navigate from your notification straight into the relevant message.
• In your test result details, some users will now be able to see links to supporting information explaining what the tests results are.
• We have made performance enhancements across the app, as well as bug fixes.

• Test results are now grouped by year to help navigate to historic results more quickly.
• We have made visual and performance enhancements across the app, as well as multiple bug fixes.

• When you request a repeat prescription, we have updated the screens based on user feedback so they are clearer and easier to use.
• We have started making changes that will allow people to check their confirmed prescriptions in more detail. This will gradually be introduced to patients at different GP surgeries.

• Depending on your GP surgery, you can now view test results in your GP health record in more detail and find them grouped by date.
• We fixed an issue where some people had a delay between ordering a prescription and that order showing in their list of requests.

• We have upgraded to Vue.JS version 3 to maintain the app's platform support.
• This update includes bug fixes to improve the app security.
• Some users will now be able to see test results grouped more clearly in the GP Health record.

• We have fixed an accessibility issue that prevented Android users from accessing certain screens.

• We have fixed a bug that prevented Android 13 users from turning on app notifications.
• For Android users, we now only support the NHS App on Android version 6 (Marshmallow) or above.
• This update includes bug fixes to improve the app performance.

• We have made error screens for cancelling appointments and lack of internet connection more informative providing clear suggested instructions.
• We have fixed an issue for screenreader users when allowing optional analytic cookies.
• We have increased the timeout period before an error is shown when downloading your medical record.

• We have removed the COVID-19 vaccination booking link because the service is not currently available.
• We have made several bug fixes, including improvements to accessibility, security and app performance.

• We have made several accessibility improvements, including fixes to improve your experience if you use a screen reader.
• We have updated the hospital referrals and appointments area to make it clearer what to do if you notice any missing information.

• We have made accessibility improvements in the organ decision screen for those accessing it with a screen reader.
• We have fixed a bug that prevented you from seeing certain messages in the app.

• We have fixed an issue that prevented some users from accessing the Manage NHS Account link.
• We have made design improvements to secondary care appointment cards.
• This update includes bug fixes to improve the app performance.

• You may be able to access NHS 111 online from the homepage of the NHS App.
• We have removed the link to the NHS COVID Pass from the homepage of the NHS App. You can still access your NHS COVID Pass from the Your Health page.

• We have improved the ability to download medical record documents.
• We have made accessibility improvements for screen reader users when selecting options from a drop-down list.
• We have also altered the frequency of character limit updates for screenreader users to be less distracting when typing.
• We have improved the readability of low-resolution content.

This update includes bug fixes and improvements to accessibility and app performance.

• We have improved the panel design of the volunteer initiative Be Part of Research across the app including an easier registration journey.
• We have updated our COVID-19 information to reflect that the COVID-19 isolation note has been discontinued.
• We have made improvements to the messaging hub so you can see the different types of messages and their sending time.
• We have made accessibility improvements in the GP appointment booking screen for those accessing it with a screen reader.

• We have made visual enhancements to the referral and hospital appointments screen.
• Cancelled appointments will now be shown alongside all other referral and hospital appointment information. 
• Referral and hospital appointment information will now include how the appointment will be held. For example, in person or by phone.
• We have a fixed an accessibility issue that prevented some users from selecting the type of GP appointment they wanted to book.

• We have improved the design of the hospital appointments and referrals section. It is now easier to see your schedule and any actions you need to take.
• Depending on your GP surgery and hospital, you can now access questionnaires and documents about hospital appointments.
• On Android devices you can now enable a badge on the NHS App icon, alerting you to unread messages. This was already available on iOS devices.
• We have improved the welcome message you receive when you first use the NHS App.

• We have fixed a formatting issue that displayed Be Part of Research text incorrectly while in landscape mode on certain devices.
• Depending on your GP surgery, you can now contact your GP for both medical advice and admin requests from your Messages section.
• We have fixed a bug where some message subjects were not displaying correctly in message previews.

• We have fixed a bug that prevented JAWS screenreader users from updating their organ donation decision.
• We have made some error messages easier to read.
• We have fixed a bug that prevented you from opening certain messages.
• We have fixed a bug that may have prevented you from joining our user research panel.
• You can now register to take part in health research from the homepage and Your Health.

If you have full access to your NHS account, you will see a new link to the Be Part of Research website on the homepage and the Your Health page. You can follow it to find out more about taking part in health research.

• When you first log in to the NHS App after this update, we will ask if you want to get notifications about new messages.
• We have improved the information you see before accessing a third-party service.
• We have increased the size of the Close button to make it more accessible.
• We have updated the message description so it’s clearer who the sender is.
• We have updated the spacing around the unread message indicator so it’s clearer.
• We fixed a bug that showed a warning screen unnecessarily.

• If you download and use NHS App for the first time, you will see a new series of welcome screens before you register or login. The screens give some introductory information about how the app can help you manage your health.
• We have further improved security in the organ donation journey.
• We have updated the headings in the messages section as a service name has changed from Your Health Service Messages to The NHS App Messaging Service.
• If your GP surgery uses EMIS we have fixed a bug that meant a symbol wasn’t displaying in some test results.

• The message icon at the bottom of your NHS App screen will now show a red dot if you have any unread messages.
• We have increased the number of GP surgeries where patients can download health record documents stored in HTML format.
• We fixed some error screens that may not have displayed correctly if you were trying to book or cancel an appointment.
• We have extended the ability to ask your GP for medical advice, or answer questions online and get a response, to all surgeries that use PATCHS.
• We fixed an issue where VoiceOver for iPhones, iPads and Mac computers was not reading out some information about messages correctly.
• If you cannot download a file in your health records because you do not have space on your device, a new error message will explain why this is happening.

You can now book or manage a coronavirus (COVID-19) vaccination.

• We have improved the messages area of your NHS account. You'll find clearer, more detailed headings and descriptions for different messaging services that may be available to you. We have also changed how these services are ordered and presented.
• On iPhone and iPad, the NHS App icon can now display a badge, showing how many unread messages you have from your GP surgery and other NHS services. You need to have version 2.22 of the app or above, and to have enabled push notifications since the start of October 2022. We are working towards making this feature available on Android devices soon.
• We have made accessibility improvements to help you view your hospital referrals and appointments. This includes hidden text to help you navigate if you use a screen reader. If you have multiple referrals or appointments, we have added numbers to help you tell them apart.
• We fixed an issue on some iPads where a link to your account settings did not work.
• We fixed an issue with using linked profiles, where the yellow banner at the top of the page could remain visible after your session had timed out.
• We fixed an error with the homepage where your name and NHS number may not have displayed.

• We have updated the homepage of the NHS App to make it easier for you to use. The new homepage has clearer link descriptions, a new order of services, and layout changes that people found helpful during our user research. You can also use a new link to search for NHS services near you.
• When you log in to your NHS account using a web browser, you’ll also find an updated homepage. This includes many of the same changes we have made in the NHS App.
• We’ve also updated the homepage when you use a linked profile to access services for someone else. This includes a clearer link to help you switch between profiles.
• We fixed an issue where, if your GP surgery uses TPP, you may only have been able to view or download the first page of some letters in your health record.
• If you have JavaScript switched off in your web browser, you’ll see an updated message explaining how to turn it on. We changed the colour of the message so that it shows against different backgrounds.
• We fixed an error message about setting up fingerprint, face or iris recognition.

• We added an icon in the NHS App to tell you when you have a new message, or unread messages.
• Your NHS App notifications will also now tell you if you have a new message, or unread messages.
• You will now see an error message if you try to send an empty message.
• We fixed an issue where you were asked to turn on Touch ID or Face ID when it was already on.
• If your GP surgery uses EMIS, you can now view.xx2 files (files that change binary data to text) on the NHS App.
• We added information explaining what to do if your appointment is missing, incorrect or has not been changed or cancelled.
• We fixed an intermittent issue where the NHS App stopped working if you received a notification when the app was open.

• If you use a screen reader: we fixed an issue that occurs while booking an appointment. The screen reader would repeat the character count twice when you entered Reason for appointment.
• If you have an Android device and your GP surgery uses eConsult: when you are booking an online consultation with your GP there is a character limit for each field. We fixed an issue where you could exceed the character limit, but any extra characters would be deleted automatically. You are now warned when you have reached the maximum number of characters and prevented from typing further characters.
• If your nearest pharmacy has closed, you can now have your prescription sent to an alternative pharmacy.

If your GP surgery uses EMIS, you can now download a Rich Text Format (.rtf) file without losing formatting. The file will also automatically convert to a formatted PDF file.

• Logging in to the NHS App with your fingerprint, face or iris (biometrics) is now easier. You will now be asked if you want to set up biometrics the first time you use the NHS App. We also changed the design from a toggle switch to a radio button to make it more consistent.
• We fixed an issue where an error message disappears when you start typing.
• We fixed a back button that sent you to the homepage instead of to a page where you could choose a prescription to order.
• We fixed an issue where you could not see the documents in your health records if your GP surgery uses EMIS.
• We changed the content on health records and organ donation to make it more consistent. We also changed the way we describe ‘sick notes’ on appointments.
• We changed the way we display messages in the NHS App, so that you can see unread messages more easily.
• We added two new screens when you manage your NHS notifications. You can now see examples of NHS notifications and manage your notifications across multiple devices.

Improvements:

You can now book or manage your referrals or hospital appointments. This feature is only currently available to a small number of NHS Trusts.

• We have made our error messaging for organ donation, prescriptions, and fingerprint, face and iris recognition clearer and more consistent.
• We fixed an issue that occurs if you use a wireless (Bluetooth) keyboard and select breadcrumb navigation.
• We changed a warning message shown when you turn on biometric login. This is now easier to understand.
• If your GP surgery uses the IT system TPP, you can now see test results up to this year. Before, you could see empty categories for future years.

• We added a character count for entering a reason for a GP appointment.
• You can now use a link to go to a form field where you need to correct an error, after we updated the form validation styling.
• When you increase font size from accessibility settings it no longer causes content in prescription orders to overlap.
• We fixed a problem with data from an API, so that all users can see and select their nominated pharmacy.
• We updated the frontend library to the NHS Digital frontend version 6.

• Screens that appear if you cannot log in, book a GP appointment or order a prescription are now clearer and more consistent.
• If your GP surgery uses the IT system EMIS, your full health record will now show any notes that healthcare staff have added about your vaccinations.
• If your GP surgery uses EMIS, we’ve fixed an issue that could sometimes show a wrong number for how many health records you have.
• We fixed an error where a yellow border could sometimes incorrectly show around certain error messages.
• If you use VoiceOver on an iPhone, iPad or Mac computer, it no longer reads out certain headings twice.

• Screens that appear if you cannot complete certain tasks now look more consistent. We are trying to make error messages easier to understand.
• We have updated the phone number for Babylon GP at Hand. You may see this if your GP surgery uses the service and you cannot book an appointment.
• If you become logged out in a web browser after being inactive for a while, a new screen will confirm you are logged out.
• Selecting ‘log out’ in a web browser now takes you to a screen confirming you are logged out.

We fixed an issue where, if your GP health record was not available, selecting ‘back’ could lead to a server error message.

Screens that appear if you cannot complete certain tasks are now more informative. You may see these screens if you have problems logging in or booking appointments. We tested different versions with users to understand what would be most helpful.

Screens that appear if you cannot complete certain tasks are now more informative. They give guidance if you have problems with appointments, messages or notifications. We tested different screens with users to understand what would be most helpful.

If your GP surgery uses accuRx, you can now ask your GP for medical advice or ask your GP surgery a question.

Improvements:

• We have improved our guidance for users who cannot order repeat prescriptions, view their GP health record, update their organ donation preferences or update notification preferences on their device. This is part of our work to make different types of guidance messages clearer and more consistent.
• Other bug fixes, and various performance, stability, and accessibility improvements.

Improvements: 

• If your GP surgery uses accuRx, you can now ask your GP for medical advice or ask your GP surgery a question. This feature is currently only available to a small number of GP surgeries.

Improvements

• You can now choose what information you share with your healthcare teams if your GP surgery uses Patients Know Best (PKB).
• When you cannot book or cancel a GP appointment, you will see an updated guidance message. This is part of our work to make different types of guidance messages clearer and more consistent.
• We fixed an issue with tabbing through the login screen using a keyboard on some Android devices.
• Other bug fixes, and various performance, stability and accessibility improvements.

We have updated descriptions of the NHS COVID Pass to reflect that it is now only used for travel abroad. In line with government policy, the domestic NHS COVID Pass is no longer available.

Improvements

• When you book a GP appointment, the guidance text about COVID-19 symptoms now you directs you straight to the latest advice on the NHS website. 
• We have fixed issues logging in with Touch ID or Face ID on iPhone or iPad.
• We updated guidance text for when you cannot turn on push notifications because of how your Android device is set up.
• We fixed an issue with launching in-app web browsers on Android devices.
• Other bug fixes, and various performance, stability and accessibility improvements.

Improvements

• When using a web browser to manage organ donation decisions, you will not need to log in again.
• You can view test result images if your GP surgery uses Patients Know Best (PKB).
• If you use VoiceOver for Mac, it now works correctly when you manage organ donation decisions.
• If you use VoiceOver for iPhone or iPad, it now works correctly when you manage appointments or prescriptions.
• We have updated the messaging for iOS users who do not allow push notifications.
• We fixed layout issues in landscape on Apple devices with notched displays.
• Other bug fixes, and various performance, stability, and accessibility improvements.

Improvements

• If you're registered with a GP surgery using TPP (SystmOnline), you can now view all past test results carried out by your GP surgery. This was limited to the past 6 months.
• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.
• We now only support the NHS App on iOS version 11 or above.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• People using iOS version 10 or below will see a screen letting them know their operating system is no longer supported.

Improvements

• We now only support version 2.0 of the NHS App, and above, on iOS and Android.
• We have updated the Messages area to make it easier to use.
• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• You can now log in using face or iris recognition if your Android device supports it.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• You can now add your NHS COVID Pass to your Apple Wallet.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• The first time you log in to the NHS App, you’ll get a message letting you know about some of the services you can access.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• The first time you log in to the NHS App, you’ll get a message letting you know about some of the services you can access.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• You can now view and share your NHS COVID Pass for event trials in England.

Improvements

• We have renamed “Share your COVID-19 status” to “NHS COVID Pass”.
• The Check your COVID-19 vaccine record service has been removed from Popular services on the homepage.
• Bug fixes, and various performance, stability and accessibility enhancements.

New features

• View and share proof of your COVID-19 status for travel.
• Check and view your COVID-19 vaccination details, and report any side effects you have experienced.
• Online consultations are now available for patients' children at GP surgeries that use eConsult to provide consultations.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• We have renamed "Settings" to "More" and updated the icon.
• Bug fixes, and various performance, stability and accessibility enhancements.

Improvements

• Bug fixes, and various performance, stability and accessibility enhancements.