This accessibility statement applies to the Book a COVID-19 vaccination website.
We want as many people as possible to be able to use this website. This means you should be able to:
- change colours, contrast levels and fonts using browser functionality
- zoom in up to 400 per cent without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
We know from several accessibility audits that parts of this website are not fully accessible.
Some parts of the website have an illogical focus order with some screen readers. When some pages load, screen readers may not move to the new content automatically. With VoiceOver the page will focus the main heading but not read it out. NVDA and JAWS may not focus on the new content and start further down the page. If this happens, we recommend you navigate to the main heading on the page, the new content always starts with the heading level 1.
We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.
Feedback and contact information
We are always looking to improve the accessibility of this website. Contact us if you have an accessibility query including:
- issues with accessing information or using this website
- an accessibility problem not listed on this statement
- any positive feedback about this website’s accessibility
Enforcement procedure
If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").
Technical information about this website's accessibility
We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.
Non-accessible content
The content that is not accessible is listed below together with an explanation.
Non-compliance with the accessibility regulations
Some screen readers have an illogical focus order on some pages (Focus order 2.4.3).
What we're doing to improve accessibility
Implementing a fix for illogical focus order.
Preparation of this accessibility statement
This statement was reviewed on July 2023.
This website was tested in September 2020 by Nomensa, who performed an expert evaluation of over 40 pages against all level A and AA success criteria of WCAG 2.1. Content was selected to make sure a good representation of different pages, templates and components were tested as well as key content and user journeys. In August 2021, Nomensa retested the issues raised in the 2020 audit that we have now fixed.
This website's accessibility will be reviewed on a regular basis. The most recent review took place in June and July 2022. We will continue to update this accessibility statement with any relevant changes