Abbeyslade Pms (Dr Chand)
111 Basildon Road, Abbey Wood, London, Greater London, SE2 0ERContact details and opening times
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Reviews
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Review titled Worst review
Rated 1 star out of 5
by Anonymous - Posted on 15 April 2025
I have nothing good to say about this practice found worst. When you are very ill and went there with some hope but they are literally unhelpful specially Doctors. Dr Chand is very dismissive and discouraging. Whatever health issues I have had i told her, she has made me feel like I am making up my symptoms and dismissed me. She was not ready to listen all my health problem. Without checking anything she just prescribed antibiotic nothing else here I have then later been seen and treated . His reasoning seems to be based on the fact that medication for this and that is strong and he does not think it is needed. Perhaps Dr Chand would be better off at working I do not call my GP often as it is but this level of care, or rather lack thereof, is frustrating and unprofessional.
Visited April 2025
Review titled Abbeyslade Pms (Dr Chand)
Replied on 15 April 2025
Dear Patient, Thank you for taking the time to share your experience. We’re very sorry to hear that you felt let down during your recent visit, and we genuinely regret that you feel the care you received did not meet your expectations. At our practice, we strive to provide compassionate, thorough, and patient-centred care to everyone who walks through our doors. We take concerns like yours seriously, and we’re particularly sorry if you felt unheard or dismissed. That is never our intention. As the review was submitted anonymously, we are unable to investigate the matter further without more details. If you would like to discuss your concerns in more detail, please contact us directly on 0208 311 3917 or email us at greccg.abbeysladepms@nhs.net. We would welcome the opportunity to look into this and address your concerns. Thank you again for your feedback — it helps us grow and improve. Kind Regards, Pauline Clelland Practice Manager