WESTMINSTER MEDICAL CENTRE
Aldams Grove, Liverpool, Merseyside, L4 3TTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2025
I’ve been horribly sick for the last few days and finally caved and thought I should contact the GP, but I forgot what this experience really was like. Appointment bookings start at 8:30, so that’s when I called, as soon as it hit half 8… Won’t go through “appointment line closed”, okay I keep trying… and about 13 calls later I still have the same answer. So, I called the general enquiries instead to find out if they changed the times/days for booking. There was no queue and I got through immediately, the woman on the phone was pleasant, but ensured that the bookings are all full, which I thought was strange as I have been calling from 8:30AM. She did mention that there seems to be free appointments this afternoon and she can send me a link to go through it online, but this page didn’t let me book anything. I’m so distressed by this as I’ve been experiencing very rough symptoms the last few days but not rough enough to head to hospital, but I do worry about the possibility of going to hospital if my symptoms don’t approve. Hoping to see a change here
Visited February 2025
WESTMINSTER MEDICAL CENTRE has not yet replied.
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Review titled Poor practice
Rated 3 stars out of 5
by Margaret Myatt - Posted on 06 January 2024
Been trying for 4 days to make an appointment, got threw once and was told that I need to call back the next morning and was reminded by a receptionist that there is a doctors strike one would think that she could have put me on the list for the next day.Sadly this is happening to often adding extra stress to any individual who health needs need to be met. I for one have not got the time or the money to be kept on hold for long periods of time and when you have been on hold for over half an hour and got to number 5 on the list to be hung up on is at the least infuriating. The whole practice needs restructuring if it to meet the health needs of its clients.
Visited January 2024
WESTMINSTER MEDICAL CENTRE has not yet replied.
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Review titled Phone put down on me after 20min wait
Rated 2 stars out of 5
by Darren Devine - Posted on 17 October 2023
I have been trying to contact the surgery after the chemist asked me to as my repeat prescription that is set to regular renewal on the app, this is again not been sent through by the surgery and after waiting over 20 mins on the phone somebody picked up the phone and immediately hung up so I haven't received my prescription and not phoning them again
Visited October 2023
WESTMINSTER MEDICAL CENTRE has not yet replied.
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Review titled Don't answer the phone
Rated 2 stars out of 5
by Anonymous - Posted on 02 May 2023
Not the staff's fault... but you ring 101 times and they cut you off. They tell you to do the form online and no one bothers for 48 hours. My employer who needed my sick note urgently added more stress for me which caused a severe panic attack. Doctor did give the note but you should be able to speak to a doctor when needed.
Visited April 2023
WESTMINSTER MEDICAL CENTRE has not yet replied.
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Review titled Bad staff can never make an appointment
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2023
I agree with the others that have left reviews, terrible staff and Iam going to make an official investigation into this practice, they never answer the phone or make appointments available online I can’t believe this has been allowed to be going on for so long, you can never ever see a doctor so what’s the point of this practice?
Visited March 2023
WESTMINSTER MEDICAL CENTRE has not yet replied.