Castleton Health Centre
2 Elizabeth Street, Castleton, Rochdale, Lancashire, OL11 3HYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Castleton Health Centre.
Reviews
-
Review titled Best practice
Rated 5 stars out of 5
by Christine Carter - Posted on 14 March 2025
I recently had a problem with my blood pressure and cholesterol and my tablets were changed, then I had a telephone call from the surgery today to remind me about an appointment for new blood tests which I had forgotten.
Visited March 2025
Castleton Health Centre has not yet replied.
-
Review titled lack of staff training
Rated 1 star out of 5
by Anonymous - Posted on 06 November 2024
I have requested booking and schedule appointment contact details from surgery and they refused to give me the details in order for me to book the appointment. I misplaced the letter during moving house and I explained and the receptionist refused and asked me ask my son to contact him so she can provide the number. This is strange!!!I wish you could able to change surgeries and not restricted due to locations !!!
Visited November 2024
Review titled Castleton Health Centre
Replied on 05 December 2024
I sincerely apologise for the problems you have encountered when contacting the practice. If you would like to give me a call next week I will be more than happy to listen to the call/investigate this matter fully. Kind regards, Jane Gaunt, Practice Business Manager
-
Review titled Poor
Rated 1 star out of 5
by Catherine bastow - Posted on 06 November 2024
I had to wait half an hour to get through this morning only to be given an appointment in Rochdale which would of cost me £20 to get there and back I’m in a lot of pain and a two minute phone call appointment would of surfaced as I just wanted painkillers appalling
Visited March 2024
Review titled Castleton Health Centre
Replied on 06 November 2024
I am so sorry to hear of the difficulties in getting through to the practice. All practices are under enormous pressure currently which is being monitored on an ongoing basis.