Whittington Health NHS Trust
The Whittington Hospital, Magdala Avenue, London, N19 5NFPatient ratings and reviews
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Reviews
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Review titled Fantastic Inpatient Experience under the Respiratory Team
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
I have recently had a 2 week admission to the Respiratory Ward. The medical team, the nurses and the care staff were fantastic. I work in the NHS myself and I am aware how stretched the services are at present. Communication was excellent, and I was always given detailed explanations, time to ask questions and I never felt rushed. When I needed urgent medical attention it was quick and effective. Though I waited a long time in A/E the care I received there was also good. I would like to thank all Whittington Hospital staff for providing great patient care at what are challenging times in the NHS.
Visited February 2024
Review titled Whittington Health NHS Trust
Replied on 12 April 2024
Dear patient, Thank you for taking the time to leave feedback regarding your experience. We hope you are feeling better. It is lovely to hear that our staff looked after you so well and will ensure relevant colleagues are notified. It is always a pleasure to hear that our staff have given good care to our patients. With best wishes The PALS team
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Review titled Great experience
Rated 5 stars out of 5
by Michelina Appleton - Posted on 15 May 2023
The CT scan and the Imaging department are great. Had a CT scan which I was nervous about as was my 1st time. The staff from I got there were great and friendly. From 1st booking in to been encouraged to drink the preperation been escorted to change into my gown. Cannot praise them enough. I left feel comfortable mainly because of how I was treated.
Visited May 2023
Review titled Whittington Health NHS Trust
Replied on 19 May 2023
Dear Michelina, Thank you for taking the time to leave feedback regarding your experience with our Imaging department. It is great to hear that you had a positive experience and we will ensure that your feedback is shared with all relevant colleagues, including senior managers. It is always a pleasure to hear that our staff have given good care to our patients. With best wishes The PALS team
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Review titled Efficient imaging department
Rated 5 stars out of 5
by Rhian - Posted on 06 March 2023
I was very impressed with my experience at the Whittington imaging department last week. The hospital was clean, the staff were welcoming. I was seen within minutes of my booked appointment time slot. The radiologist was really helpful and thorough and explained the findings of my scan to me. It was good to see they were training doctors which is obviously important in a teaching hospital. I received the results within 24hours. I couldn’t have got a better service if I had paid to go privately. I feel lucky to have such a great local hospital.
Visited March 2023
Review titled Whittington Health NHS Trust
Replied on 07 March 2023
Dear Rhian, Thank you for taking the time to leave feedback regarding your recent experience in the Imaging Department. It is good to hear that you had a positive experience and we will ensure that your comments are shared with the relevant staff members, including senior managers. It is always a pleasure to hear that our staff have given good care to our patients. With best wishes The PALS team