Queen Victoria Hospital (East Grinstead)
Holtye Road, East Grinstead, West Sussex, RH19 3DZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Queen Victoria Hospital (East Grinstead).
Reviews
-
Review titled Timely, professional, light touch
Rated 5 stars out of 5
by Peter Ross - Posted on 25 September 2024
Delighted with short wait prior to procedure which was carried out on time and with a high degree of professionalism.
Visited Plastic surgery on September 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Excellence
Rated 5 stars out of 5
by Michael Yates - Posted on 24 July 2024
Successful visit today good news the skin tumour I had was non life threatening . But the real difference was the way I was treated . Kind , pleasant and very professional Doctor and nurses . QVH is an amazing place . Thank you .
Visited Skin cancer services on July 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Ten out of Ten
Rated 5 stars out of 5
by Graham Spillman - Posted on 11 July 2024
In the past few months I have had two dermatology incidents, (SCCs) treated at QVH. I have been very satisfied with the service from plastics for surgery on my temple. Nobody notices the graft after only two months. I am now about to have surgery for a further skin condition on a hand. This review is to acknowledge the speed with which my latest case has been dealt with. Excellent.
Visited Skin cancer services on July 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Doctor very rushed.
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
I normally have high regard for the staff at the Victoria hospital but the young doctor saw today was quite rude. He asked me questions his voice was low and looked at his screen making it difficult to understand what he was saying getting annoyed when I asked to repeat what he said. I was there 6 minutes max then another doctor came in spoke to the young doctor who rushed out once again without even looking at me saying they will see me in a few months time. I felt so insignificant as though I was wasting his time. The experience has put me off going back. If I do I will certainly ask for another doctor.
Visited Ophthalmology on July 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Outstanding Hand Surgery
Rated 5 stars out of 5
by neil - Posted on 24 June 2024
This is an outstanding hospital, from start to finish and every member of staff that I met in-between. I was committed for a severed tendon, assessed and operated on within 3 hours. Random staff woulds stop and ask if I was OK or give me directions. Th staff and NHS should feel proud of what they do here, public service at its best, thank you so much.
Visited Plastic surgery on June 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Excellent Hospital
Rated 5 stars out of 5
by valerie Jeannette way - Posted on 02 August 2024
I had cancer of the Lower lip and in April i had an operation to remove 3 quarters of the lip. The surgeons were wonderful amd the treatment i had during my 6 day stay in the ward was excellent. Thank you so much to everyone involved in my recovery. The after care is also excellent. I am still attending the hospital as an outpatient. So pleased with all the care i am receiving. I cannot fault any of the staff. They are all so kind and caring.
Visited Oral and Maxillofacial Surgery on April 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled All round fantastic
Rated 5 stars out of 5
by Michelle Butler - Posted on 20 April 2024
What started as a 2 night stay turned into 2 weeks. Staff on all levels from hygiene department, ward staff, theatre and specialist departments were all fantastic. I felt fully in control of my care and treatment with great information and the choices on offer. Any concerns were addressed with the named professional rather than just a member of their team. I highly recommend this hospital and the fantastic staff.
Visited Plastic surgery on April 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Outstanding care
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
Attended with husband after he had a fall. Due to him being immunocompromised extra care was taken when waiting and also in XRay too. Nothing was too much trouble, a special thank you to the nurse who looked after him in Minor Injuries for all her care and advice. Everyone was outstanding and the care faultless.
Visited Urgent care centre on March 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Superb Treatment
Rated 5 stars out of 5
by Simon Longworth - Posted on 27 March 2024
Today I received superb treatment for head and facial injury. I was given full information about the treatment, by an excellent team. Thankyou
Visited Plastic surgery on March 2024
Queen Victoria Hospital (East Grinstead) has not yet replied.
-
Review titled Amazing service from day of surgery until discharge
Rated 5 stars out of 5
by Kirsty Llewelyn - Posted on 11 December 2023
The experience I had from the plastic surgeons carrying out my reconstruction was outstanding. I had 4 doctors seeing me and 2 anaesthetists on the day of surgery, after an 8 hour operation I was transferred to the Margaret Duncombe ward where the care was exceptional. All the staff were so attentive, throughout the night and the following couple of days I saw my doctors regularly and was checked on closely by them and the nurses. The ward was very clean and calm. The skill of the plastic surgeons and what they have done in returning my body to how it used to be before cancer is incredible. I’m forever grateful to everyone at QVH.
Visited Plastic surgery on December 2023
Review titled Queen Victoria Hospital (East Grinstead)
Replied on 22 December 2023
Good afternoon, Thank you for taking the time to share your experience with us here at Queen Victoria Hospital. It is especially pleasing to hear that the standard of care was excellent throughout each stage of your treatment. The team take great pride in the way they look after each patient and will appreciate reading such kind words. Kind regards Chris Parrish, Patient Experience Manager
Provided by Care opinion
Information supplied by Queen Victoria Hospital NHS Foundation Trust