Nottingham NHS Treatment Centre
Lister Road, Nottingham, NG7 2FTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding service .
Rated 5 stars out of 5
by Phillip - Posted on 26 July 2024
Thanks to the fantastic team at gateway G for making my procedure of permanent SNS implant stress free . Very professional and friendly made me feel at ease . Everyone involved deserves praise for the job they do . I can't thank them enough .
Visited July 2024
Review titled Nottingham NHS Treatment Centre
Replied on 02 August 2024
Thank you Phillip for this great feedback for the Gateway G team, we’ll make sure they see it and know that you appreciate them.
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Review titled excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2024
very clean, has a cafe, plenty of toilets, easy to get to via main entrance b floor, if you come via tram its next to the tram stop, not waiting long for my app, pity all practices are not like this !!!
Visited July 2024
Review titled Nottingham NHS Treatment Centre
Replied on 15 July 2024
Dear patient, Thank you for leaving this kind review of our treatment centre, we are pleased to hear that you found our facilities to be clean and efficient and that the service met your expectations. Best wishes, Kelly – patient experience officer.
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Review titled Parking Experience
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2024
Friday 7 June 2024 10:30 – arrived for 10:50 appointment at the Nottingham Treatment Centre. Waited for around 15 minutes in a queue to enter the car park, my wife went to the appropriate Gateway to advise of the situation at 10:45. She was told that, irrespective of the reason, I would only have around 10 – 15 minutes grace and, then, my appointment would be cancelled. Discovered that the major reason for the shortage of available spaces is due to the number of Treatment Centre staff using the patients’ car park – the staff facility is not that far away. Clearly, a member of the public would not be allowed access to staff parking, so, why are staff allowed to, effectively, block a patient facility? This creates unnecessary problems for patients which could result in appointment losses. There are two outcomes here: 1. Lost valuable NHS time / resource – resulting in unnecessary costs 2. Patients have to wait even longer for their consultations
Visited June 2024
Review titled Nottingham NHS Treatment Centre
Replied on 24 June 2024
Dear patient We are sorry to read that when attending for your appointment you found it difficult to park at the treatment centre. Unfortunately this car park holds limited spaces and we would recommend using any of the other 3 patient car parks on site if you are able to. Our staff car parks are for those who are permitted to park on the grounds during their working shift so for any other members of staff who may on occasion need to park there for unavoidable reasons they may then pay to park. I will pass this feedback on to the car parking and facilities department however if you would like more information regarding parking and appointments please contact us directly via the pals service using the email address pals@nuh.nhs.uk Best wishes NUH Car parking
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Review titled A great experience
Rated 5 stars out of 5
by Mr Trevor Ash - Posted on 23 June 2024
Had appointment with skin clinic gateway a .Staff very friendly and I was seen on time. Very impressed with the service I received
Visited June 2024
Review titled Nottingham NHS Treatment Centre
Replied on 24 June 2024
Dear patient, Thank you for sharing this feedback for our treatment Centre. I will pass your comments on to the manager of the dermatology department/ Skin clinic gateway A now so that they can be shared within the team. Best wishes, Kelly – patient experience officer
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Rose - Posted on 03 June 2024
Great bedside manner from doctors and 2 nurses in Dermatology. Immediately put me at ease. Explained everything and gave me choices and advised on aftercare. Cant thank them enough. Brilliant. Thank you.
Visited May 2024
Review titled Nottingham NHS Treatment Centre
Replied on 23 July 2024
Dear Rose Thank you for taking the time to review your recent experience of our hospitals. We are pleased to hear that your dermatology appointment met your expectations. I will pass your compliments on to the dermatology service manager at the treatment centre so that it can be shared with the team. Kind regards, Kelly – patient experience officer.
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Review titled Excellent Service
Rated 5 stars out of 5
by GILL JEFIMOWICZ - Posted on 18 May 2024
Yet again I needed to attend Eye Casualty, cannot fault the service, thank you to all the staff and the Consultant. The minute you enter this department you are met with friendly helpful staff who explain you may have a wait, which you expect at any casualty department but believe me its worth every minute of the wait for the treatment you receive thank you all!
Visited May 2024
Review titled Nottingham NHS Treatment Centre
Replied on 20 May 2024
Dear patient, Thank you so very much for taking the time to review our eye casualty department. I will send this feedback to the matron/ward manager now, so that it may be shared with the staff who helped to look after you. Kind regards, Kelly. – Patient experience officer
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
I attended Gateway H at the Treatment Centre for a colonoscopy. Hardly a fun day out (!) but all staff put me at my ease and chatted to me during the procedure. The Endoscopist explained clearly what was happening and pointed out various aspects on the screen and in particular the site of my anterior resection operation.
Visited April 2024
Review titled Nottingham NHS Treatment Centre
Replied on 20 May 2024
Dear Patient Thank you for sharing your experience of the Treatment Centre (Gateway H) We are pleased to hear that your procedure went well and that staff were able to put you at ease and reassure you throughout. I will of course pass these comments on to the matron so that they are able to share this positive feedback with the team in the department. Kind regards, Kelly – patient experience officer
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Review titled Wonderful Service
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
A big"Thank you" to all those in the treatment centre on the Dermatology Department for looking after me and during my treatment. You were brilliant and helped me through it all. Thank you.
Visited March 2024
Review titled Nottingham NHS Treatment Centre
Replied on 20 May 2024
Dear Patient, Thank you for taking the time to pass on your compliments to our dermatology service. Please be assured that I will pass your feedback on to the staff and managers of the department now in order to ensure that they are heard. Kind regards, Kelly – patient experience officer.
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Review titled A very positive experience
Rated 5 stars out of 5
by Linda Swann - Posted on 28 February 2024
On Monday my husband attended for an ear operation at GatewayG. From arrival to being discharged, the whole experience was excellent. All the staff we met were professional, friendly, helpful and efficient. We were made comfortable and everything was explained to us in detail. The clinic was bright, very clean and user-friendly. We were kept informed about the procedure for the day at all times and updated regularly. We had both been very nervous about the procedure but we are so grateful to you all for making it a much easier experience than we were anticipating. Thank you all very much.
Visited February 2024
Review titled Nottingham NHS Treatment Centre
Replied on 20 May 2024
Thank you very much for sharing your patient experience with us. We know that any procedure can be daunting, so hearing that you found the process to be professional and efficient is great to hear. We were pleased to read that you also found our services to be User friendly and that the environment was pleasant, we know just how much the little things can contribute to the overall experience. I will feedback your kind comments to the matron and ward manager of gateway G on your behalf now. Kind regards, Kelly - Patient experience officer
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Review titled Endoscopy
Rated 5 stars out of 5
by Andrew Isaacs - Posted on 08 February 2024
I would like to thank the whole team working in Endoscopy. I needed a sigmoidoscopy and really wasn’t well at the time. The staff I spoke to were brilliant: they listened, explained everything and were totally professional.
Visited February 2024
Review titled Nottingham NHS Treatment Centre
Replied on 16 February 2024
Dear Andrew, Thank you for taking the time to review our Endoscopy department. We were pleased to hear that despite feeling unwell your procedure went well and that the staff were able to support you during this time. I will pass these comments on to the manager of the department now who will of course share this with her team. Kind regards, Kelly – Patient experience officer.
Information supplied by Nottingham University Hospitals NHS Trust