Bedford Hospital NHS Trust
South Wing, Kempston Road, Bedford, Bedfordshire, MK42 9DJPatient ratings and reviews
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Reviews
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Review titled Rude Paediatric A&E doctor
Rated 3 stars out of 5
by Anonymous - Posted on 15 June 2023
Waited 3 hours to be seen with a 7 year old who was in pain. Finally saw the doctor who didn’t take the time to listen what I was saying, cut over me all the time and didn’t seem interested at all in my daughter who was in pain. We’d seen a doctor early in the day at the hospital who he then started saying was wrong. Took no proper time to explain what was happening and rushed us out like our complaint wasn’t worthy of the time being there. Get how busy doctors are and happy to wait but to dismiss people especially a seven year old in pain and treat them without the smallest bit of compassion isn’t right.
Visited June 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Caring Staff
Rated 5 stars out of 5
by cynthia edwards - Posted on 20 June 2023
5 Star for the Endoscopist Department Staff. Staff put me at ease very kind love our NHS. Only waited 2 weeks for my results. Plus explanned the procedure in clear terms.
Visited May 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2023
Took my teenage son to A&E on a Saturday morning when he started displaying signs of a bad concussion (rugby injury) . The service we received from start to finish was exceptional. All staff were polite and courteous. We were dealt with quickly and efficiently. Within 2 hrs he had a CT scan and thankfully all was well . Advice given and allowed to go home. I was very impressed how smooth and efficiently all the children that day were processed . Thankful for our wonderful NHS staff
Visited April 2023
Bedford Hospital NHS Trust has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Doreen Garratt - Posted on 13 April 2023
My husband is having Hospital at Home..the nursing staff are fantastic and very caring, can't do enough for you.they are easy to talk to and have great sense of humour.also have a lot of knowledge in what they are doing..Thank-you so much everyone..carry on your good work...
Visited April 2023
Bedford Hospital NHS Trust has not yet replied.