Hull University Teaching Hospitals NHS Trust
Hull Royal Infirmary, Anlaby Road, Hull, HU3 2JZPatient ratings and reviews
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Reviews
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Review titled Awful experience
by Anonymous - Posted on 30 August 2024
Was told by a night shift midwife on induction ward that I wasn't in active labour, I asked for pain relief and was only given a paracetamol and codine, was told to have a bath and got left alone. about an hour later I rang the call button and they said I was fine and they couldn't do anything, I hadn't even been checked out. My partner rang the bell again after they left and I was 10cm. Was rushed upstairs. My mum, who I wanted there for the birth nearly missed it because I was left alone, I told them how much pain I was in and was ignored. After birth I was stitched up, another doctor came in and said it wasnt a good enough job. I had to have all my stitches removed and redone, I'm now 2 weeks postpartum and have had nothing but trouble with them. Whoever cut me nicked my leg and the cut got infected. I'm 20 years old, first baby and the full experience was ruined for me.
Visited August 2024
Hull University Teaching Hospitals NHS Trust has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Angie Allison - Posted on 01 November 2023
Out of meds for 2 weeks. “Admin” on holiday “nurses” short staffed and told to wait til Monday and try again what the h3ll is going on?????? How do you let a dept go on holiday at the same time ??
Visited November 2023
Review titled Hull University Teaching Hospitals NHS Trust
Replied on 23 November 2023
Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience, and would like to address the issues you have raised. In order to do this, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust
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Review titled Appreciation
Rated 5 stars out of 5
by James Sharp - Posted on 04 December 2023
Hull Royal Infirmary - Accident and Emmergency by ambulance for prostate emergency urine blockage. Understandable 3 hour wait - then catheterisation. Very efficient. Registrar friendly and efficient. Transferred me immediately to Castle Hill. Excellent treatment at Castle Hill and appointment arranged for removal of catheter in six weeks. Catheter removed 28th Nov. 2023. All very friendly and efficient. Would have liked more time with the consultant afterwards.
Visited October 2023
Hull University Teaching Hospitals NHS Trust has not yet replied.
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Review titled Lung program
Rated 4 stars out of 5
by Anonymous - Posted on 21 September 2023
Had my lung scan 1st July 2023 due to lung nodule follow up 21st of September today nearly 3 months later and still no feedback or results. Shocking
Visited July 2023
Review titled Hull University Teaching Hospitals NHS Trust
Replied on 31 October 2023
Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience and would like to address your concerns with the team/s involved in your care. In order to do this, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust
Provided by Care opinion
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Review titled Great staff
Rated 5 stars out of 5
by Lisa - Posted on 09 May 2023
Having fallen and hit my head I was treated to a thorough service of scans and finally stitches to minimise the scar. The staff from the paramedics, CT, MRI, consultant and Michal the ever patient nurse were fantastic. Yes it took a while but it was a Bank Holiday and they had other patients with complex needs to manage as well. When I left I felt I had the best treatment I could have had and that my family knew what was going on at all times. I’m not sure that happens very often.
Visited May 2023
Review titled Hull University Teaching Hospitals NHS Trust
Replied on 24 May 2023
Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the staff in the Emergency Department and the MRI team. If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) who can be contacted on: • Telephone: (01482) 623065 • Email: hyp-tr.pals.mailbox@nhs.net • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards Patient Experience Department Hull University Teaching Hospitals NHS Trust
Provided by Care opinion