Lewisham and Greenwich NHS Trust
Trust Headquarters, University Hospital Lewisham, Lewisham High Street, London, SE13 6LHPatient ratings and reviews
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Reviews
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Review titled 9 hours and still waiting in A&E
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
It’s more than 9 hours, we are still waiting at A&E, had surgery 2-3 days back and no body is sympathetic enough to provide bed to rest.
Visited February 2024
Lewisham and Greenwich NHS Trust has not yet replied.
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Review titled The Worst ever Service at QEII Hospital Woolwich
Rated 1 star out of 5
by Subodh Shah - Posted on 07 January 2023
I was taken to A & E at 23:45 on 30/12/2022 and I was seen by the nurse, had the ECG, blood pressure taken and blood tests done and chest x-ray done within 2 hrs but then I was told to wait to be seen by the doctor. Still waiting to be seen time was about 5:30 and asked the nurse when will I be seen and was told as only one doctor the rest of the doctors will now arrive at 8am!! On 31/12/2022 waited the Whole day to be seen without any update, food or drink sitting on the chair with chest pains. At around 9-10 pm I again enquired why I have not been seen yet, and one of the nurses then asked the doctor for an update and was told there are no beds – this could have been updated to me earlier. I was also told that I should not be waiting in A&E but I was not told that or given any bed space. I was told to wait in the A & E again as I had to see a specialist. And being diabetic too no one asked if I had anything to eat or drink and was just kept on being told that I was to be seen by specialist my wife came at night and asked the nurse who had seen me previous night as she remembered me being there for 20 hours already. She was asked if they had asked me if I had any food or Drinks being a diabetic and soon after that my wife left to go home then the nurse came to me and asked if I needed a Sandwich or something to Drink after being there for 22 hours and they still didn't know what I was waiting for, I even told them let me go home and ring me up as soon as the specialist was available, and was told no if I left then I would be put back on the waiting list from start again. After 28 hours waiting, I saw one of the doctors walking past and asked her to check on what I was waiting for then she went in the department to check and 15 mins later I was asked to go inside and was told they had been waiting for a bed to admit me. Doctor saw me and told me I had kidney problems and my lungs were water lodged and that I needed water tablets. And was given 1 immediately then had to wait to see another Doctor to be told I will be discharged same day and about midday on 1st January 2023 they started doing the discharge paperwork. My health history is on the hospital computer, the nurse/doctor should have known how critical it was and also I was not being updated at all.
Visited December 2022
Lewisham and Greenwich NHS Trust has not yet replied.