Mid Yorkshire Hospitals NHS Trust
Trust HQ and Education Centre, Aberford Road, Wakefield, West Yorkshire, WF1 4DGPatient ratings and reviews
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Reviews
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Review titled Professional and caring
Rated 5 stars out of 5
by Anonymous - Posted on 22 September 2022
Attended Gate25 Level C clinic as a 2 week fast track. Staff were very professional, kind and caring. Many many thanks.
Visited September 2022
Review titled Mid Yorkshire Hospitals NHS Trust
Replied on 11 October 2022
Thank you for taking the time to post your comments regarding your recent experience. I am so pleased to read that you felt staff were "professional", "kind" and "caring". All of our staff aim to provide a high standard of care, ensuring all of our patients have a positive experience each and other time. It is clear from your feedback that this has been your experience. I will share your kind words with the team. Thank you again and I hope you are recovering well. Kind regards Clare Blackburn (Head of Patient Experience)
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Review titled Outstanding
Rated 5 stars out of 5
by Maria Salmon - Posted on 08 July 2022
I visited Gate 8b today to have a gynae procedure repeated as the first attempt was unsatisfactory. I had been given the option to have the procedure done in theatre with sedation or anaesthetic as I did not tolerate it too well the first time. However because my first experience was excellent in regard to the care and support I received, I chose to have it done in outpatients again. I was extremely anxious but as soon as I saw the nurse, who had been involved in my care the first time, I immediately knew I would be in good hands. I cannot mention her name on here but she knows who she is and once again was amazing. I am a nurse myself working for the trust and I know how extremely difficult the job can be but positive feedback makes it all worthwhile and it is the best job in the world. So to all the staff on Gate 8b, keep doing what you do well and remember that a little bit of kindness goes a long way. Thank you.
Visited July 2022
Review titled Mid Yorkshire Hospitals NHS Trust
Replied on 11 July 2022
Dear Maria Thank you for taking the time to post your comments regarding your recent experience. I am delighted to read of your positive experience and in particular, a member of staff who supported you whilst you were in the department. I will ensure your comments are passed onto the whole team on Gate 8b. Thank you again and I hope you are recovering well from your procedure. Kind regards Clare Blackburn (Head of Patient Experience)