Poole Hospital NHS Foundation Trust
Longfleet Road, Poole, Dorset, BH15 2JBPatient ratings and reviews
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Reviews
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Review titled Excellent Care and Service
Rated 5 stars out of 5
by John Collins - Posted on 29 May 2024
I recently attended the geriatric ward of your outpatients department. I must commend the friendliness and professionalism of all of the staff who attended to my care whilst I was there. I was referred on to Bournemouth Hospital for further specialist care. Congratulations and thanks to all in the department.
Visited May 2024
Poole Hospital NHS Foundation Trust has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Kerry Maddison - Posted on 16 September 2022
I visited the endoscopy department for a colonoscopy. The staff were professional yet friendly making my visit a more comfortable experience. They were short staffed with some still waiting for a break yet showed compassion for all patients. I was not rushed, I was reassured and given full explanation for my procedure. They supported each other showing they are a great team. I cannot thank them enough for all they do especially in such difficult times.
Visited September 2022
Review titled Poole Hospital NHS Foundation Trust
Replied on 28 November 2022
Dear Kerry Apologies for the delay in responding to your kind comments and I thank you for taking the time to share your experience. It was good to hear you found the staff professional and friendly despite the obvious pressure of being short staffed. Providing understandable explanations in an unhurried and compassionate manner is also good to hear. Kind regards Patient Experience Team
Provided by Care opinion
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Review titled Great practice
Rated 5 stars out of 5
by Kerry Maddison - Posted on 16 September 2022
I visited the endoscopy department for a colonoscopy. The staff were professional yet friendly making my visit a more comfortable experience. They were short staffed with some still waiting for a break yet showed compassion for all patients. I was not rushed, I was reassured and given full explanation for my procedure. They supported each other showing they are a great team. I cannot thank them enough for all they do especially in such difficult times.
Visited September 2022
Review titled Poole Hospital NHS Foundation Trust
Replied on 30 November 2022
Dear Kerry Apologies for the delay in responding to your kind comments and I thank you for taking the time to share your experience. It was good to hear you found the staff professional and friendly despite the obvious pressure of being short staffed. Providing understandable explanations in an unhurried and compassionate manner is also good to hear. Kind regards Patient Experience Team
Provided by Care opinion