Royal Berkshire NHS Foundation Trust
Royal Berkshire Hospital, London Road, Reading, Berkshire, RG1 5ANPatient ratings and reviews
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Reviews
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Review titled Excellent audiology dept
by Diane judson - Posted on 12 April 2024
Taken my mum today for hearing tests and new hearing aids. The audiologist was so lovely. Very impressed with the service received today. Thank you !
Visited April 2024
Review titled Royal Berkshire NHS Foundation Trust
Replied on 11 June 2024
Dear Diane, Thank you so much for your kind words and positive feedback. We have passed this on to the Audiology team and shared with colleagues across the Trust. Best wishes, Patient Experience Team
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Review titled Professionalism, empathy and care all rolled into one!
by Sandra Denby - Posted on 26 January 2024
This morning, I accompanied my 96-year-old mother to have a large carcinoma removed in the Plastics department. I believe I have never come across such a well-organised and smooth-running department where absolutely everyone...and I mean every single member of staff we encountered.....made the whole experience so much easier for my mother, who was understandably very nervous. I really cannot thank them enough.
Visited January 2024
Royal Berkshire NHS Foundation Trust has not yet replied.
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Review titled Impeccable
by Veena Marsden - Posted on 16 November 2023
Rheumatology The nurse was extremely well researched and was able to ally a lot of my concerns about methotrexate in context to Covid! I was very touched by her impeccable bedside manner as she realised and consoled me about a variety of issues that had led to me imprisoning myself for 3 years trying to avoid Covid. She is truly fit for purpose! Her clinical expertise is research based and I felt a real sense of relief; & empowered after my appointment! I had seen her once before when I felt traumatised reading about the risks to patients such as myself on immunosuppressant drugs. That day I had missed checking in and the rheumatology team arranged an appointment within 48hours as I called in severe distress. Again the nurse was very patient centric and was a true empath! I was very touched that she made time to see and reassure me given their conflicting demands and limited resources in the NHS. She was well researched and had the latest data which she explained and shared. Her wealth of clinical expertise gave me confidence in her abilities to assess the possible risks & management of her patients and myself. In addition she is very thorough and has a holistic approach to care which is refreshing when resources are scarce. Never did I feel rushed when the appointment ran over as her moral imperative was to ensure that I left empowered and confident to mix with others. I’m indebted to her as she was just loveliness personified and compassionate. Thank you.
Visited November 2023
Royal Berkshire NHS Foundation Trust has not yet replied.
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Review titled Great staff
by Anonymous - Posted on 22 October 2023
Wanted to thank all the amazing staff at West berks Community hospital last Tuesday 17th Oct from nurses to surgical team everyone was absolutely kind supportive friendly and reassuring thank you one & all
Visited October 2023
Royal Berkshire NHS Foundation Trust has not yet replied.