Royal Devon University Healthcare NHS Foundation Trust
Royal Devon and Exeter Hospital, Barrack Road, Exeter, Devon, EX2 5DWPatient ratings and reviews
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Reviews
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Review titled Exceptional care
by Marino10 - Posted on 20 July 2023
My recent visit to Dermatology Department, Litchdon House: I do not have a major problem. However, the specialist consultant, nurse and receptionist are awesome people, kind and extremely professional, with that excellent humanity that only comes with being exceptional at your work (knowledge and ability). I know there are many thoughtless 'knockers' out there, but when you need help, and you get help at this level of excellence, I can only say; thank you, inadequate as that simple statement seems to me.
Visited January 2023
Provided by Care opinion
Review titled Royal Devon University Healthcare NHS Foundation Trust
Replied on 21 July 2023
Dear Marino10, Thank you for sharing such positive feedback about your recent visit to Dermatology. We appreciate your kind comments about our team and the standard of care you describe. It is always lovely to hear our efforts are appreciated. Thank you. Alicia
Provided by Care opinion
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Review titled Professional and Caring Staff
Rated 5 stars out of 5
by Alan Hart - Posted on 06 January 2023
My doctor pre-informed the Surgical Ward of my attendance with suspected Appendicitis on 4 Jan. On arrival that morning I was processed, examined and booked in for a scan, confirming inflamed Appendicitis, then booked in and added to what was already a long list, for an Operation on 5 Jan. Despite an extremely busy period for the Hospital Wards (Abbey and Durbin) and Operating Theatres I was dealt with professionally, in a timely fashion, along with care and patience and discharged just after midday on 6 Jan. From a very grateful patient, a sincere thank you to all the Surgical Teams and the nurses and staff of Abbey and Durbin wards for reassuring me and looking after me, particularly so at a very busy and stressful period.
Visited January 2023
Review titled Royal Devon University Healthcare NHS Foundation Trust
Replied on 16 January 2023
Dear Mr Hart, Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
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Review titled Outstanding Care & Compassion
Rated 5 stars out of 5
by Tim H - Posted on 15 December 2022
I was sent by my GP to the Acute Medical Unit for breathing difficulties following a virus. The unit was very busy but the care was outstanding. I had a full range of tests including a chest X-ray. The doctors and nurses were all so understanding and empathetic. My final reassuring talk was with a consultant doctor who explained everything to me and I was discharged 5 hours later with a care plan. I can't thank them enough.
Visited November 2022
Review titled Royal Devon University Healthcare NHS Foundation Trust
Replied on 16 December 2022
Dear Mr Tim H, Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Wishing you a steady recovery. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
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Review titled The therapists were very understanding
by eaterzr46 - Posted on 11 November 2022
I was recently diagnosed as having rheumatoid arthritis and during the first flare up was very disabled for eight weeks. The consultant referred me to the independent living centre in Newton Abbot. The occupational therapist and a student working with her were extremely helpful in demonstrating aids for use in the kitchen and I tried them out. They also demonstrated aids for putting on socks and doing up buttons. I am now prepared to cope with future flares. The therapists were very understanding.
Visited November 2022
Provided by Care opinion
Review titled Royal Devon University Healthcare NHS Foundation Trust
Replied on 15 November 2022
Dear eaterzr46, Many thanks for taking the time to leave us feedback. I have passed this on to the therapist and our student who has also extended their thanks to you. We're happy to note that you have found your visit to our centre very helpful. We hope the aids would prove to be very handy and useful in the future. Please feel free to contact us again should you have any other questions; our telephone number is 01392-380181. We would like to also invite you to visit our website at www.independentlivingcentre.org.uk if you wish to read more about equipment advice and information. Again, thank you for your feedback! Best wishes, Mia
Provided by Care opinion