Sheffield Teaching Hospitals NHS Foundation Trust
Northern General Hospital, Herries Road, Sheffield, South Yorkshire, S5 7ATPatient ratings and reviews
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Reviews
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Review titled Terrible patient care
Rated 1 star out of 5
by - Posted on 08 February 2024
I am currently under the urology team. I have been struggling for 2 months to find out what actually wrong with me. They’ve sent me home about 5 times and I always had to go back. Eventually they’ve decided to admit me because I was retaining urine and it got to the point where I couldn’t walk because of the pain. They’ve done no tests in the hospital, they’ve sent me home with painkillers and antibiotics even tho they had no idea what going on and further mri’s and ultrasound. They’ve told me it was out under as emergency, but guess what it was sent as normal and now they won’t see me in the clinic because I would have to go to A&E for them to refer me back to urology. Currently home in excruciating pain and no help or answers from the urology team. Would not recommend to anyone, having to go private now because of their poor care.
Visited January 2024
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 21 November 2024
Thank you for taking the time to share your feedback. We are really sorry to hear that you have had a poor experience and have been struggling to receive support and management of a condition which has been causing you a lot of pain. We can understand that this will have been very frustrating for you, and we are really sorry about this. So that we can look into this for you and support you with this matter, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details so that we can investigate this matter with the urology team for you and help you with this issue.
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Review titled Great felt better in no time thank you so much
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
Just wanna say a big thank you to the doctor and nurse that saw me in a&e was in 4 hours and headinghome found problem in no time longer have to change into gowns for xrays so long as u have no metal in tops and underwear thank you for being our nhs . more doctors and nurses needed like yourselfs.
Visited January 2024
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 15 January 2024
Thank you ever so much for taking the time to share your feedback about your recent experience of our A&E department. We are really pleased to read that you had a positive experience and your problem was resolved quickly. Thank you again for your lovely comments and we will ensure that your thanks are passed onto the A&E team. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
Provided by Care opinion
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Review titled Outstanding care
Rated 5 stars out of 5
by Linda Bull - Posted on 19 December 2023
Chesterman cardiology open heart surgery has improved my quality of life ten fold. From my initial diagnosis in Scarborough and referral to Sheffield for surgery (highly recommended by my own cardiologist) . My surgery took place at the end of October, I was cared for brilliantly by icu, pcu and Chesterman 4. At every stage I felt I was in good hands with great pre op checks and provided with lots of information. I went into surgery well informed and confident. I was also visited by the (shock) volunteer who could talk about his own experience and I found this really reassuring. My post op care was also fantastic, my surgeon visited me in recovery to reassure me everything had gone to plan. The staff on the wards were patient and encouraging, especially when I was afraid to move. After a week I was home where my recovery accelerated and by my 7 week post operation visit to the hospital everything was really positive. I can't thank the Chesterman Unit enough and would highly recommend them.
Visited October 2023
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 15 January 2024
Thank you ever so much for taking the time to share your feedback about your recent experience of our services. We are really pleased to read that you had a positive experience and that staff were very thorough and clear while preparing you for your surgery, and that they looked after you well throughout. Thank you again for your lovely comments and we will ensure that your thanks are passed onto the Chesterman team. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
Provided by Care opinion
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Review titled NGH Endoscopy Suite
Rated 5 stars out of 5
by Sue B - Posted on 26 June 2023
I attended today for a colonoscopy and had the best care and service that our beloved NHS has to offer. I was treated with kindness, dignity and respect at all times. I was given constant reassurance during the procedure and afterwards the consultant came to tell me the findings and tell me what would happen next. The whole team were absolutely superb. Thank you to you all.
Visited June 2023
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 03 July 2023
Thank you for taking the time to share your feedback with us about your recent positive experience. We are pleased to hear you felt well cared for by all involved in your care. Wishing you all the best.
Provided by Care opinion
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Review titled Jessops
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2023
I had the best support I could have asked for, through a difficult pregnancy. The nurse’s and midwife’s were amazing . We ashamed to think that we took notice of the bad press initially . What a credit to the NHS these people are . Words can’t say how greatful we are for these amazing people , Thankyou with all our heart for what you have done for us x
Visited January 2023
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 17 January 2023
Thank you so much for taking the time to share this feedback. We are glad you had such a positive experience, during a difficult time.
Provided by Care opinion
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Review titled Brearley 7
Rated 5 stars out of 5
by Johnson - Posted on 24 February 2023
I would like to offer my sincere thanks to all the staff on Brearley 7 who cared for my father recently. What an amazing ward and team who work tirelessly each day and care for their patients in challenging situations. In addition, I would like to thank you all for your support to me and my family, nothing was to much trouble and always with a smile You are all a true credit to the nursing profession. again thank you all. I do hope that my appreciation is forwarded to the team for all to see xxx .
Visited December 2022
Review titled Sheffield Teaching Hospitals NHS Foundation Trust
Replied on 27 February 2023
Thank you ever so much for taking the time to share your recent experience of your father's care. We are pleased to read that you feel that your father was well cared-for and you were supported well, and will pass your thanks on to the Brearley 7 ward team.
Provided by Care opinion