South Warwickshire University NHS Foundation Trust
Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BWPatient ratings and reviews
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Reviews
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Review titled 12 years of nhs service counts for nothing.
Rated 1 star out of 5
by Philip Bradley - Posted on 15 March 2024
As an ex-employee, I felt swuft was derelict in my moment of need. As a patient facing clinician, I was expected to listen and display empathy to them. Swuft hierarchy need to learn these skills as all my problems were ignored. I would not recommend to anyone to work for swuft, unless you are willing to degrade yourself. I guarantee, you will be on your own and not be support by swuft.
Visited February 2024
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Poor process
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2023
Came in with extreme stomach issues and was referred by a GP for potential appendicitis. Because I was referred to the surgical team, but was housed in A&E, I sat with no tests being done at all for over 5 hours. When I asked "can you tell me what's happening" of the people at the desk, the answer was "no". They couldn't tell me what the plan to treat me was, how long the wait time was likely to be, or even whether there was somebody on the ward. The staff were great but the processes must be awful if getting referred puts you in a grey bucket with no information on what happens next. I thought about leaving and at least being in bed with the problem rather than on an uncomfy plastic seat. Poor.
Visited June 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled great x- ray team
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2023
From entering the department and trying to use the book in screen - that was playing up, all the staff from reception to the radiographers were so kind, helpful, and showed such empathy. A credit to the NHS . Thanks so much !
Visited June 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.
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Review titled Faultless
Rated 5 stars out of 5
by Peter Rodgers - Posted on 24 May 2023
Needed to visit Audiology at Stratford Hospital in April and May. I was seen promptly and the audiologists were very polite and client focussed. Explained everything carefully and clearly. Clinical issues professionally addressed. Excellent service.
Visited May 2023
Review titled South Warwickshire University NHS Foundation Trust
Replied on 24 March 2025
Thank you for taking the time to share this feedback with us, it has been passed on to the relevant department.