Southport and Ormskirk Hospital NHS Trust
Town Lane, Southport, PR8 6PNPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Southport and Ormskirk Hospital NHS Trust.
Reviews
-
Review titled Great staff, terrible facilities
Rated 1 star out of 5
by Anonymous - Posted on 17 July 2024
I had a recent stay at this hospital. The staff were mostly wonderful and seemed like genuinely caring people. Unfortunately the hospital itself appears to be very poorly run. There were no wheelchairs available, one of the lifts was broken and there is paint chipping off the rails on the main corridor. I do not understand how basic things like these have not been fixed or brought up to standard. I have recently found out that the corporate offices have been given chill out areas that is for their sole use and wonder how the hospital can find money for that and not wheelchairs for patients or keeping the building in a fit condition.
Visited June 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Thankyou
Rated 3 stars out of 5
by Francine Cooney - Posted on 17 June 2024
Went to a&e last night, besides waiting along time because they were so busy my experience was fab. Every doctor and nurse that dealt with me were amazing and reassuring. Thankyou too everyone and well done because I could see how busy it was
Visited June 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Our appointment was at Southport and the staff were amazing
Rated 5 stars out of 5
by Janet - Posted on 18 June 2024
We had an appointment at the fracture clinic at Southport Hospital for my 9 year old to have his cast taken off and x-ray as he had broken his wrist 7 weeks ago. He has Autism and very distressed throughout the whole thing, the staff in both the fracture/trauma department and the x-ray department were amazing and understanding with him. They didn't rush him, and spoke to him with real care and understanding.
Visited June 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Good care
Rated 4 stars out of 5
by Anonymous - Posted on 29 June 2024
My 93 year old mother was recently an inpatient at Southport hospital. Her care in A&E ward 11b &. 10a was excellent though out. Very caring staff
Visited June 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Excellent care
Rated 4 stars out of 5
by Pauline Ashort - Posted on 10 June 2024
I would like to say a big thank you to the Consultant ( Kidney transplant )in A and E at Southport Hospital ft or his kindness and skill in caring for my son, (who has just a few months ago had a liver transplant). My son was admitted to Southport via A and E recently on 31st May. He was polite and courteous and also communicated what was happening as my son had Neutropenic Sepsis. I want to thank all the staff on ward 11 B for their excellent care and for being welcoming. A big thank you goes to the Ward Sister who looked after him when he arrived on the ward; whose humour and kindness helped to reassure my son and myself. The standard of care was excellent and it helped to reassure me. Thank you to all staff and especially thank you to Doctors for taking time to liaise with St James' in Leeds. I felt reassured that my son was being very well cared for.
Visited June 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Graham Webster - Posted on 04 April 2024
Suspected heart attack that wasn’t ! But from entering A&E to being transferred to ACU , although a long process , the attention I was afforded was nothing short of fantastic ! The triage nurses were brilliant , the unit nurses the same and the doctors were very good at explaining what was happening ! The whole experience , although a little scary was made easier by the nursing staff Just a pity I can’t name names but the ward Sister and her nurses were brilliant !
Visited April 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Always good
Rated 5 stars out of 5
by Steve SCOTT - Posted on 08 April 2024
I attended Ormskirk hospital today for an urology procedure. As usual the place was spotless. A big 5 stars to the domestic team. Then onto the treatments area for my procedure where I was met by a very professional lady who took all my details and explained in brief the procedure. The staff in the treatment area where the procedure was carried out were unbelievable, so kind and extremely professional and I would like to say a massive thank you . These days it seems common place to criticise and complain especially about our treasured NHS. I have no complaints whatsoever about this hospital only praise and more praise. Thank you and keep up the fantastic work you do
Visited April 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Shocking wait!
Rated 1 star out of 5
by Alexander Boyes - Posted on 22 February 2024
Attended A&E Southport with an enlarged prostate unable to pass urine . A Catheter was inserted promptly which I was a relief, however the 6 hour wait to see a doctor was completely unreasonable!
Visited February 2024
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Vaping in A&E-ban is not signposted or reinforced
Rated 2 stars out of 5
by Anonymous - Posted on 27 November 2023
I have chemical sensitivity and was taken to the emergency with fainting. I got slightly better, when noticed that another patient was using e-cigarette in the waiting room, which made me sick again. I had to tell the the patient, because it was not signposted and the staff did not tell either. It is frustrating that I had to fight for my right for fresh air in an NHS establishment, where the ban should be clearly signposted and the staff should support the sick. I had to go outside, whilst I hardly even could stand upright. Shame on the vaper and the NHS
Visited November 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.
-
Review titled Awful experience in A&E
Rated 2 stars out of 5
by Elaine Wilde - Posted on 28 November 2023
After very good initial care in cubicle & given morphine for blocked small bowel was moved to corridor with saline drip. One toilet & no wash facilities for 3 corridors of patients. Bright lights above bed all night, constant noise & banging doors. Traffic constantly passing. It was He'll! Medical staff amazingly kind working in terrible conditions. I've been in hospital very many times. This was worst I've known in A&E and dread the thought I'll probably have to go there again because of my chronic condition.
Visited November 2023
Southport and Ormskirk Hospital NHS Trust has not yet replied.