Mersey and West Lancashire Teaching Hospitals NHS Trust
Whiston Hospital, Warrington Road, Prescot, Merseyside, L35 5DRPatient ratings and reviews
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Reviews
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Review titled Biopsy
Rated 4 stars out of 5
by Anonymous - Posted on 15 January 2024
Had a biopsy today in dermatology at 4pm and I was so nervous but the team were absolutely amazing they made me feel at ease and were just generally lovely and caring thanks so much I'm so sorry I have forgot your names but you made the process so much easier for me thanks so much
Visited January 2024
Review titled Mersey and West Lancashire Teaching Hospitals NHS Trust
Replied on 17 January 2024
Hello, Thank you for taking the time to provide your feedback following your recent attendance. We will ensure your feedback is shared with the Dermatology team and we are pleased to hear you had a positive experience and you were made to feel at ease by the team. Best wishes, Patient Experience and Inclusion team
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Review titled Very friendly staff
Rated 5 stars out of 5
by Eunice bromilow - Posted on 07 November 2022
Attended gastroscope clinic St. Helens hospital today I was very nervous staff made me feel at ease even though I chose sedation they were very friendly explained everything to me before and after procedure thanks to all staff
Visited November 2022
Review titled Mersey and West Lancashire Teaching Hospitals NHS Trust
Replied on 08 November 2022
Hi Eunice, thank you for taking the time to provide feedback on your recent experience at St Helens Hospital. We are glad to hear that you have had a positive experience. We will make sure that we pass your feedback to the team that looked after you. Wishing you a speedy recovery.