Walsall Healthcare NHS Trust
Manor Hospital, Moat Road, Walsall, WS2 9PSPatient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Peter Greenwood - Posted on 04 December 2022
I attended outpatients for a colonoscopy. From the first contact with the department to confirm appointment to the point of discharge, I could not fault the service I was given. All the staff were courteous, polite and very friendly. Everything was explained in full to me about the procedure. I was put at ease and reassured at all times. I was not at all nervous, but if I had been the staff were very supportive. The staff were very chatty and we had a few laughs along the way. It is a credit to see an NHS department being run in such a efficient way, with all the bad press you here about. Well done all of you.
Visited December 2022
Review titled Walsall Healthcare NHS Trust
Replied on 28 January 2023
Dear Peter It is very much appreciated to learn of your positive experience - this will be shared with the teams involved in your care. Regards Garry Garry Perry Associate Director Patient Relations and Experience
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Review titled Knees injection
by David99 - Posted on 07 November 2022
I came for a my knees injection and once again I thank the staff for such a fantastic day I am very pleased with the service and the attention to detail and made me feel very comfortable I would like to thank them all for the service
Visited November 2022
Provided by Care opinion
Review titled Walsall Healthcare NHS Trust
Replied on 28 January 2023
Dear David Thank you for your positive review of the care you received regarding your knee injections - which you have described as a fantastic day! This will be passed on and I hope it has helped! Regards Garry Perry Associate Director Patient Relations and Experience