York and Scarborough Teaching Hospitals NHS Foundation Trust
York Hospital, Wigginton Road, York, North Yorkshire, YO31 8HEPatient ratings and reviews
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Reviews
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Review titled An exemplary hospital experience
Rated 5 stars out of 5
by Ken Briggs - Posted on 11 March 2025
Because of intense abdominal pain, I rang 111 on Friday afternoon, was given an appointment with a GP at the hospital at 6.15 - not a long wait and I was in 15 minutes early. That led to a referral to a specialist who then had me admitted into hospital, where I was very well looked after until the point that a registrar did major initial clearing of my bowel at about 3am(!) which immediately gave me massive pain relief. I was looked after attentively during my stay in ward 14 where the atmosphere was very pleasantly positive. On Sunday I was sent down for an endoscopy at about 11am. The doctor who was doing it was extremely attentive during what I take it was a pretty long procedure - so much that he suffered once or twice from significant back twinges because of the angle he had to work. The staff down there were also cheerily supportive. He immediately (note it was a Sunday) rang the consultant I had seen the previous day - and gave me feed back on the consultant's reactions there and then - all very reassuring. The consultant then saw me again that afternoon, clearly immediately after his operating session, to further update me on the implications of what had been found, and visited me again on his ward round on Monday morning. I felt I was being kept completely in the picture throughout - and very promptly. After the endoscopy I returned this time to ward 16 and the quality of care there was just as good as 14. Things like the cheery conversation with the cleaner all helped to maintain a very positive morale. Having remembered the very longwinded discharge procedure in Leicester Hospital when I was a patient there a decade or so ago,I was also impressed with the streamlined sequence at York (despite, I gathered some pressure on that Monday on the pharmacy) Politicians and the media are constantly harping on about the fact that the NHS is broken. There was nothing whatsoever broken about that hospital experience for me and I am very grateful to all those who were involved in my care.I guess it's the front line that really matters and if the relevant government minister succeeds in getting rid of 5000 administrators, so that you people in direct contact with patients can maintain and develop excellent service, public support should increase immensely. Thank you all.
Visited March 2025
York and Scarborough Teaching Hospitals NHS Foundation Trust has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Jose sarabia - Posted on 28 November 2024
After breaking my neck, the selby community response team came out to me. I would like to thank each and everyone of them for being caring professional and lovely to my wife and I We got 100% from all the staff care and support
Visited November 2024
York and Scarborough Teaching Hospitals NHS Foundation Trust has not yet replied.
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Review titled Outstanding performance
Rated 4 stars out of 5
by Jean Avery - Posted on 18 September 2024
The paramedic arrived at 1600 having been diverted to a priority incident in York. He dressed the wound and gave details of follow up procedures. Took blood pressure and other statistics throughout his stay. Gave a written statement of what to do to in the following days. In all he was with us for over 2 hours and bis service was exemplary. Please give him recognition for the outstanding service he provided.
Visited September 2024
York and Scarborough Teaching Hospitals NHS Foundation Trust has not yet replied.
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Review titled Superb standard of care under difficult circumstances.
Rated 5 stars out of 5
by Hayley M - Posted on 28 June 2024
We attended the A&E dept. under difficult circumstances in the 5 day juniors doctors strike and despite the hospital being complete packed in the A&E dept, every single member of staff , doctors and nurses were fantastic , though rushed off their feet . The standard of care was really high. Doctors and nurses kept us informed of the waits continually with huge apologies and even provided food and drinks. The doctor we saw went above and beyond running thorough tests and both he and the nurses were lovely . The whole hospital department should be really proud of how they managed a really difficult time . We were treated with professionalism , dignity, and a lovely warm caring concern from every single member of the team who dealt with us and i hope someone from the a&e dept. sees this and feeds back . You should be really proud. And thank you .
Visited June 2024
York and Scarborough Teaching Hospitals NHS Foundation Trust has not yet replied.