Berkeley Village and Cuerden Grange
414 Station Road, Bamber Bridge, Preston, Lancashire, PR5 6JNPatient ratings and reviews
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Reviews
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Review titled Feel really let down
Rated 1 star out of 5
by Anonymous - Posted on 19 September 2023
Poor communication between the home and family, family member in question has 3 falls in the space of 5 days, where we was told different stories. We was led to believe patient was being given one to one care, that has still not been in place. Really upset and hoping to move my family member from here. On first visit we wasn't introduced to any staff or shown round, you wouldn't know the staff from patients as they don't wear a uniform.
Visited September 2023
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