Blue Crystal Care Agency
42 Parkthorne Drive, North Harrow, Middlesex, HA2 7BUPatient ratings and reviews
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Reviews
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Review titled A Real Game Changer In The Care Business
Rated 5 stars out of 5
by Jeremy De Lord - Posted on 08 August 2023
We have nothing but praise and appreciation of how Blue Crystal and their management team have changed not only my parents' lives but also our lives as loving family members over the past 4 months since engaging them. Having been recommended by a work colleague and subsequently by a family friend and enquired with numerous other agencies, we had an easy decision to make mainly due to the thoroughness of the owner / manager who took genuine interest in our parents' wellbeing. They visited the family home on more than one occasion to assess our parents, basically an informal chat with the whole family making them feel really comfortable and asked them what they wanted out of their care rather than just what they actually needed due to their physical disabilities. We then had a lengthy discussion with the management about the type of live-in carer(s) would be suitable... and they most definitely came up trumps! My parents are delighted with the care they receive from the two carers who are on rotation, they are so very loving, friendly and efficient as well as proactive, basically enhancing our parents' lives with true friendship. We always find them polite, gentle and welcoming which is what we really like when we go to visit the family home, we can really rely on them. Our communication with the carers and management is second to none... we receive a daily report at the end of each day from the carer on duty and regular calls and visits from the management team. We can see that the relationship between management and carers is also excellent and one can see there is total respect between the two which is reassuring from our point of view. To say we are over the moon with Blue Crystal would be an understatement, we are ecstatic, so much so we have recommended them to family members as well as friends. A care agency with the personal touch... well equipped, trained and large enough to deal with any unforeseen circumstances but small enough to really care! Thank you Blue Crystal from management to carers from the bottom of our hearts... we are enternally grateful for what you are doing for our parents and us as a family! Keep up the wonderful work that you are all doing!!
Visited April 2023
Blue Crystal Care Agency has not yet replied.
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Review titled First rate.
Rated 5 stars out of 5
by Hilary Gauci - Posted on 04 December 2022
Blue Crystal Care provided excellent care for our much loved gran over her last year and a half. They were at all times understanding, kind and competent. I would highly recommend them. Thank you Blue Crystal Care.
Visited December 2022
Blue Crystal Care Agency has not yet replied.