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Caremark (Cheshire North East)

Bank House, The Paddock, Wilmslow Road, Handforth, Cheshire, SK9 3HQ

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Fantastic home care company

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 January 2024

    My family have only just engaged the services of Caremark Cheshire North East for help with my elderley parents. The office staff were a pleasure to deal with and we had a care plan in place within 2 days of first making contact. The carers are amazing with my parents. I can't recommend this care provider enough.

    Visited January 2024

    Report as unsuitable

    Caremark (Cheshire North East) has not yet replied.


  2. Review titled Fend for yourself

    Rated 2 stars out of 5

    by Katie Margaret Bailey - Posted on 27 December 2022

    My 82 year old mother was left without a carer to make her tea today and apparently tomorrow, no phone call to myself to explain why,and I am her port of contact, unfortunately I am unable to get to her today or tomorrow, so she struggled to get something to eat, to make this worse 2 weeks ago whilst I was in work, I recieved a phone call to state nobody could go to give her her breakfast due to sickness, therefore an 82 year old lady did not get breakfast or a drink of tea, these are just 2 incidents, of quite a few I am a senior nurse and I have contingency plans in place should they be needed, I'm afraid caremark don't. I have complained to the company many times but it does not appear to make any difference, I am surprised that they come up as good in the CQC grading

    Visited December 2022

    Report as unsuitable

    Caremark (Cheshire North East) has not yet replied.




This service is run by Mars Cheshire Limited, within Cheshire East local authority