Lynhales Hall Nursing Home
Lyonshall, Kington, Herefordshire, HR5 3LNPatient ratings and reviews
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Reviews
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Review titled Wonderful care
Rated 5 stars out of 5
by Kim Hutton - Posted on 18 May 2023
I should preface this review by saying I almost *never* give reviews. But Lynhales Hall Nursing Home is spectacular. Dad spent the last months of his life there; and died there. The Nurses, Caring Staff, Activities Co-ordinators, Cleaners, Chefs and kitchen staff, Laundry Staff.....they are all absolutely superb and treated Dad with such care, love and respect. I recommend Lynhales Hall Nursing Home unreservedly. Sadly the same cannot be said of the staff with whom I came into contact at Rotherwood Healthcare ('Head Office' - based in Loughborough, I believe). The staff were *not* caring and were brusque and occasionally quite rude. I am very sad to say that when I let them know that Dad had passed away, I did not receive any condolences and, in fact, my last email went unanswered, to this day. However despite this, I was so very happy with Lynhales Hall Nursing Home and their amazing staff, that the poor service from 'Head Office' was overshadowed by the superb care from Lynhales.
Visited April 2023
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