New Direction Support
Old Court, Tavistock Road, Roborough, Plymouth, PL6 7BDPatient ratings and reviews
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Reviews
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Review titled Poor Standards
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2024
When giving care for a family member in January of this year, i witnessed management and staff routinely failing to meet even the most basic standards. For example, "poor personal hygiene" due to minimum effort from staff, and"poor standard of food hygiene" led to cross-contamination and allergic reactions to the client because staff was too lazy to provide a nutritious diet consisting of fresh meat, fresh fruits, and fresh vegetables rather than frozen and canned food every single week.
Visited January 2024
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