New Pathways Healthcare Limited
Office 7, Second Floor, Union House, 7 Union Street, Andover, SP10 1PAPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about New Pathways Healthcare Limited.
Reviews
-
Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 16 August 2024
1. Very poor time keeping, turning up late without letting client know why and also not staying for the allotted time to the client causing anxiety and distress. 2. Unable to provide basic housecleaning and food preparation skills in order to ensure house is clean and tidy. 3. Poor communication with client 4. Lack of initiative
Visited August 2024
New Pathways Healthcare Limited has not yet replied.
-
Review titled Please be cautious
Rated 1 star out of 5
by Service user - Posted on 04 April 2024
If you are looking for a loved one to be cared for even to a very basic standard, please do not use this care provider. As with a previous review, staff appear to lack a basic understanding of care, putting the service user at risk and denying them a reasonable standard of care. Their involvement is very minimal and the care did not exceed anything more than administering medication, which was not always demonstrated to a competent or acceptable standard and making cups of tea. The majority of staff appeared to lack confidence and understanding to the expectation of the role. Some staff had to be given guidance by family members, so that adequate care was provided, which defeated the object of them being involved.
Visited February 2024
New Pathways Healthcare Limited has not yet replied.