Abbey View Medical Centre
Salisbury Road, Shaftesbury, Dorset, SP7 8DHContact details and opening times
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Review titled Great practice, awful new computerised access.
Rated 5 stars out of 5
by Peter Keen - Posted on 07 June 2023
The Practice and the people in it are excellent. My complaint is the new computerised system. I normally ask for my repeat prescription online with no problem. Now the request for username and password does not prompt my computer to fill it in & I have forgotten them. Using the 'forgotten username' button there is a request for the name of the practice. I filled it in but the reply was that it could not be found. The two buttons for departments and services revealed that the computer did not know of any. I now have to waste someone's time getting my username & password sent before I can order my repeat prescription. Why didn't the new system carry over the old system's prompt to my computer? Beware anything that is new and uses incorrect spelling like 'Klinik' thinking that it is clever. It is not.
Visited June 2023
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Information supplied by Salisbury NHS Foundation Trust