Alfred Squire Health Centre
Alfred Squire Road, Wolverhampton, West Midlands, WV11 1XUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 15 November 2023
I have called regarding my mental health to get an appointment as I struggle with ptsd. I could not get one the same day considering i had bad thoughts. My appointment was made for today for telephone appointment. And now that has been cancelled which I have been waiting for over a week. this is bad on the practise because of of my rights. If someone rings up with a mental health issue they must get you in straight away from emergency on call doctor or nurse. Because do this not being the case I have struggled even more and have ended up ion hospital Because of trying to take my own life. This could have been avoided for a simple 5-10 mins call to get medication which I needed.
Visited November 2023
Review titled Alfred Squire Health Centre
Replied on 17 November 2023
Thank you very much for taking the time to post comments regarding your recent patient experience. I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**
Provided by Care opinion
Information supplied by The Royal Wolverhampton NHS Trust