Ashton Health Centre
67-69 Pedders Lane, Ashton-On-Ribble, Preston, Lancashire, PR2 1HRContact details and opening times
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Reviews
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Review titled Timetable
Rated 4 stars out of 5
by Moira jenkins - Posted on 18 March 2024
I would just like to point out that the online timetable shows the opening time for Monday afternoon as 1.15 but when I rang up to confirm I was told it is 1pm. Maybe the timetable is out of date ?
Visited March 2024
Ashton Health Centre has not yet replied.
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Review titled Diabolical
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
Blood clinic . No tickets available until blood clinic starts. Allowed inside to wait but absolute free for all getting a ticket once clinic starts. No queuing system so only first 1 or 2 know where they are in que . Tickets should be available upon entry or make patients form a queue. I left as it’s quite clear what is going to happen when tickets are put out. Disgusting service . It’s not rocket science to make the system work properly
Visited March 2023
Ashton Health Centre has not yet replied.
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Review titled Lscft Contract Ashton Health Clinic
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
Lscft are commissioned to provide the blood clinic.There is no dignity or respect for patients and poor waiting room management. Patients sit in the waiting room turning up early in the expectation of being seen quickly. Bizarrely, the tickets (indicating waiting number)are kept behind reception and only 30 were issued. Then receptionist shouts that the tickets are available and the whole waiting room are forced to fight to the desk like cattle to a trough (even the elderly, those with mobility problems and those on crutches(I counted 2.) I work for Healthwatch and I asked to see the clinic manager and I discussed the above with in relation to the unfortunate stress, anxiety, and anger of the resultant "free for all." It would be helpful if Lcsft would publish their clinic policy and procedures on the Ashton Health Clinic website so we can see how successful they are in delivering what they are commissioned to do. It would be interesting to see what the policy is around patient dignity. I have sent a complaint directly to Lscft and I will also be advising the Cqc . Interestingly I am also part of a group commissioned by the Integrated Care Board to research why patients attend A and E rather than primary care services. I think I have a good example to add to the report.! Unfortunately I was unable to post the acronym for the Care Quality Commission and Lancashire and South Cumbria Foundation Trust as this feedback website wouldn't let me.Feedback is rather difficult when you are unable to use NHS acronyms on the NHS website.
Visited March 2023
Review titled Ashton Health Centre
Replied on 23 March 2023
Good evening, I am sorry to note that you had such a poor experience. As this service falls outside the remit of our Trust I am not able to provide a response, however I can see that you have forwarded your complaint to the correct Trust. Kind Regards
Provided by Care opinion
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Review titled Blood Clinic
Rated 5 stars out of 5
by Robert Cawley - Posted on 12 September 2022
It is with regret the Blood Clinic is going back to a drop-in clinic. The last time this was done it resulted in chaos for both staff and patients. We hope you will reconsider this move and stay with the appointment system.
Visited September 2022
Review titled Ashton Health Centre
Replied on 02 October 2022
Good afternoon and thank you for sharing your comments regarding the blood clinic. I will ensure that these are shared with the department. Take care
Provided by Care opinion
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust