Barnsley Recovery Steps 5-6
5-6 Burleigh Court, Burleigh Street, Barnsley, S70 1XYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Barnsley Recovery Steps 5-6.
Reviews
-
Review titled No information for this service. Demeaning experience
Rated 1 star out of 5
by Jon Darnbrough - Posted on 20 January 2023
There is no information for this service. As for Recovery Steps. They hardly ever answer the phone as they haven't got staff. The building is not wheelchair accessible which is disgraceful for a NHS funded service provider it takes 3 people including myself to get the wheelchair into the building as the outside door is not wheelchair friendly. The doors are narrow. I have to squeeze my wheelchair into the corner of the room for my appointment as there is no space in the rooms. The toilet is not disabled accessable. It's an absolute disgrace. Does anyone from the NHS check to see if companies are suitable for the service they are going to provide on behalf of the NHS. It's a demeaning and frustrating experience every time I go to this service
Visited January 2023
Review titled Barnsley Recovery Steps 5-6
Replied on 30 January 2023
We are sorry to read of the difficulties you faced. So that we could look into these issues it would be helpful if you could contact our PALS team to share some more information about your experience, including what building/clinic you were accessing. The PALS team can be contacted by emailing sth.pals@nhs.net or calling 0114 271 2400
Provided by Care opinion
Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust