Bentilee Neighbourhood Centre
Dawlish Drive, Stoke-On-Trent, Staffordshire, ST2 0EUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible Experience
Rated 1 star out of 5
by Jason Bourne - Posted on 12 July 2024
The staff at the Phlebotomy are the worst staff I have ever come across extremely rude! They tell you to just sit down and wait without any explanation of when you will be seen. That woman who’s caked in makeup with her fake pink lips should be ashamed no manners no courtesy horrible experience turned me away because I didn’t have the paperwork but if they bothered to check there computer they would of been able to see what my appointment is for. It is a shambles the lack of care is humerous the level of disrespect they showed me is out of order they couldn’t even be bothered to book me another appointment so they just sent me away.
Visited July 2024
Bentilee Neighbourhood Centre has not yet replied.
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Review titled Gutted
Rated 3 stars out of 5
by Anonymous - Posted on 26 January 2024
Just a bit gutted with my treatment today i went for a blood test and the lady who did it from the offset was really quite rude and abrupt told me and another lady 'in' and pointed to her room after she called our names then as this was my first blood test i didn't realise i needed to bring in the blood letter as it never said so on the letter, she began to get really annoyed at me and said well what am i meant to do with that then when i said i had a photograph of it on my phone, i apologised and said i didnt know and that i hadnt had one before and she continued abruptly saying i dont know what you want me to do what am i meant to do without your letter i just feel really gutted because i genuinely didnt realise and she was so rude to me and the other lady, safe to say i have rebooked online but for meir instead as i dont deserve to be spoken to so horribly about a mistake on my end.
Visited January 2024
Bentilee Neighbourhood Centre has not yet replied.
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Review titled Poor
Rated 2 stars out of 5
by David Walker - Posted on 28 November 2023
I had an appointment for physio and needed to rebook as a family emergency meant I couldn't attend. There was only one number presented for use and when I phoned the centre I was continually cut off. There was no email address available. Any business operating like this would quickly go out of business. As a result I couldn't not inform the centre of my inattendance which make me look bad.
Visited November 2023
Bentilee Neighbourhood Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
I attended for an ultra sound scan. The practitioner who carried out the procedure went out of her way to be helpful. She was extremely efficient, friendly and kind. The centre is a great community resource, I was very impressed.
Visited August 2023
Bentilee Neighbourhood Centre has not yet replied.
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Review titled Outstanding Treatment
Rated 5 stars out of 5
by Wayne Smith - Posted on 07 December 2022
I was pleasantly surprised by by the personalised experience and ultra efficient, amiable treatment I received today. Wholeheartedly recommended.
Visited December 2022
Bentilee Neighbourhood Centre has not yet replied.
Information supplied by Midlands Partnership NHS Foundation Trust