Boughton Surgery
Chapel Road, Boughton, King's Lynn, Norfolk, PE33 9AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting behaviour
Rated 3 stars out of 5
by Alexandra cox - Posted on 12 December 2024
I rang in to speak to a doctor or nurse due to bad ashram and been up all night the 111 service didn’t show up so my daughter called the surgery to met by attitude from the admin. It’s disgusting telling me to calm down and that I’ve got an attitude????? I’m ill unwell my voice isn’t the same.!! Absolutely poor customer service here for a patient that’s unwell. Your are suppose to have empathy.
Visited November 2024
Boughton Surgery has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jan Kershaw - Posted on 14 December 2023
After the changes that have been achieved at this practice, I have found that I am treated with respect, and have found the great support throughout my experiences with everything. Starting with the reception team, who are always helpful and professional towards everyone. After dealing with everything that has happened over the past three years their help and understanding has been exceptional. The Doctors have done so much to help me through all my health issues. The nurses are fantastic, again they are always a great support. The practice has changed a great deal with added services for everyone to use. This surgery is a fantastic practice in this rural area, with the pharmacy on site, physiotherapy, and more, which makes our lives easier as we do not have to travel very far.
Visited December 2023
Boughton Surgery has not yet replied.
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Review titled Improvement
Rated 5 stars out of 5
by Lorna Cootes - Posted on 21 September 2023
The current staff have made huge efforts to improve the Surgery. It shows a vast improvement in service, care and compassion to previous years. Well done to all involved.
Visited September 2023
Boughton Surgery has not yet replied.
Information supplied by Norfolk Community Health and Care NHS Trust