Breeze Hill Neighbourhood Health Centre
1-3 Rice Lane, Liverpool, Merseyside, L9 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Totally professional
Rated 5 stars out of 5
by James Foy - Posted on 29 October 2024
I went for a diabetic eye screening today, I was so happy with the whole service it was professional and felt like I learned a lot about the condition thank you
Visited October 2024
Breeze Hill Neighbourhood Health Centre has not yet replied.
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Review titled Obnoxious receptionist
Rated 1 star out of 5
by Anonymous - Posted on 05 July 2023
Took my 86 year old mother to the phlebotomy department today after a referral from her doctor resulting from the results of her Cat scan. The blood test was marked urgent. As we entered the busy department, we approached the reception and gave the receptionist her details. We were met with an attitude of negativity and borderline hostility as we were told that her name was not on her system, my mother’s doctors must be to blame and that there is a ‘glitch’ on the system, it’s always happening and that we will have to return to my mother’s doctors (a couple of miles away) and get it rectified. I tried to explain the situation and the urgency for the blood tests but it was to no avail. I was curtly told that she understood our situation but she’s had to refuse quite a number of people today and that we were no different. Again I tried to explain and tried to emphasise the fact that a very frightened and worried 86 year old woman needed an urgent blood test that had been organised and referred by a very concerned doctor and we had also travelled a number of miles but alas this woman would not be moved, showed no helpfulness or empathy whatsoever. Quite the opposite really. We had to then return to my mother’s doctors who were rightly outraged by this woman’s attitude and unwillingness to help my mother’s predicament. Her doctor booked another blood test but in another medical centre as my mother was very uncomfortable returning to the Breeze Hill centre because of the obnoxious woman behind reception.
Visited July 2023
Breeze Hill Neighbourhood Health Centre has not yet replied.
Information supplied by Mersey Care NHS Foundation Trust