Brereton Surgery (Healthharmonie)
88 Main Road, Brereton, Rugeley, Staffordshire, WS15 1DUContact details and opening times
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Review titled Disrespectful staff
Rated 2 stars out of 5
by Anonymous - Posted on 08 July 2024
My elderly (96) travelled from cannock yesterday for a scan. She attended 30 mins early to be greeted with we have been waiting for you … we are busy. They had no idea what I was there for but was told to get on the bed and lie flat. She said she would pass out as per her medical records if she lay flat …. The Sonographer I’m presuming swore ….. the AI Ttool Will not allow me to say the words. . She was then covered in gel and spoken too disrespectfully about her anatomy. She was then slapped on the thigh and told to get off the bed. She asked for help to remove the gel and was told they were really busy ….. again. On the way out my aunt then heard them discussing old biddies. I am disgusted as a NHS staff member to hear of this. My aunt is not deaf despite being 96. Please remember to speak to people the way you would like to be spoken to your self.
Visited July 2024
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