Bridge Centre
New Road, Basingstoke, Hampshire, RG21 7PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrendous
by Anonymous - Posted on 14 June 2024
Today has been the last straw for me I am really disappointed in this place I got spoken to by someone who is meant to be a trusted member of staff Im receiving help from them but have been left to fend for myself no contact at all from anyone and when I do make contact I’m made to feel bad for just needing support no one be seems to know anything and it hurts to be made to feel so worthless by people who are supposed to support you
Visited June 2024
Review titled Bridge Centre
Replied on 18 June 2024
Thank you for taking the time to contact us with reference to the Bridge Centre. I am sorry you have found yourself in a position where you need to contact us via the Website. As a Trust, we welcome all feedback and the opportunity to approve our services. Therefore, please could we ask that you reach out to our Patient and Carer Support Hub to enable the team to explore your feedback properly and fully? The team are contactable on telephone: 02382 311206, email: CarersandPatientsSupportHub@southernhealth.nhs.uk or by writing to: Carers and Patients Support Hub, Sterne 7, Tatchbury Mount, Calmore, Southampton SO40 2RZ. Thank you once again.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
I've been coming here for CBT for a few weeks now and my experience has been nothing but great, I've seen a lot of bad reviews for the Bridge Centre and I was nervous about going but it's so far been very helpful to me. Please if you need help, reach out. Don't let negative reviews put you off, it's been wonderful here.
Visited October 2023
Bridge Centre has not yet replied.
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Review titled Under funded & outdated care
by Anonymous - Posted on 29 April 2024
My psychiatrist has always been great. Regular appointments etc. Found a balance with meds. The trouble is when you need any other wrap around care and actually want to progress further than taking meds and being a zombie or have a crisis. Courses led by workbooks and very patronising staff. Want to learn how and why your brain is doing this? Think again. Want to improve your life with knowledge of your MH condition. Think again. If it’s not on a basic ‘worksheet’ appropriate for a 10 year old, you won’t get it. If you want another type of therapy such as EMDR-it’s over to italk waiting list and you will be discharged from community MH-and your psychiatrist. Even after an attempt last year, I’ve been chucked into the abyss & back to the GP for any MH issues. You can imagine how well that works. Even to hear back from a GP in a MH crisis. They are not equipped for it. So I’ll just try not to X my self (again) whilst I wait 9-12 months for basic therapy with italk before I can even go on the EMDR wait list, because of course, I can’t be under the Bridge centre community MH AND the italk waiting list. The NHS doesn’t allow it apparently. The Bridge Center is dated-in terms of dealing with MH besides a having a quality psychiatrist and a very helpful secretary at the facility.
Visited September 2023
Bridge Centre has not yet replied.
Information supplied by Southern Health NHS Foundation Trust