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Changing Minds IAPT

Northamptonshire Healthcare NHS, Foundation Trust, Campbell House, Northampton, Northamptonshire, NN1 3EB

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Passed on without any analytical review!

    by Anonymous - Posted on 28 April 2024

    I was initially allowed to visit to get help with a caveat that I may well need other, more specific help ...never got that far, had no real one-on-one review on which to base a what to do with me next ...simply a final meeting with a we think we're unable to help you where I was passed on by way of an email with recommendations to where I could pay for anger management therapist organisations ...sadly, a waste of mine and there time. Very poor, would not recommend!

    Visited April 2024

    Report as unsuitable

    Changing Minds IAPT has not yet replied.


  2. Review titled Useless

    Rated 1 star out of 5

    by Susan R - Posted on 09 November 2022

    I have a very annoying habit of whistling under my breath, tunes that are playing in my head all the time, hence the referral. The service is clearly geared up for stress and depression, and I'm neither stressed nor depressed, so they won't help me. They suggested I got private CBT therapy to rid myself of this habit - but I can't afford it. I asked if the habit started causing excessive stress would they help me, and they said they'd only help with the stress and not the root cause. In other words - useless.

    Visited October 2022

    Report as unsuitable

    Review titled Changing Minds IAPT

    Replied on 10 November 2022

    Thank you for taking the time to share your thoughts on our services. Your feedback is important to us, so that we can continually work to improve the quality of our services. Feedback is always taken seriously and acted on where you have raised a concern or suggestion. The time you have taken to get in touch with us is valued and if you would like us to look into the matter further please contact; 0800 917 8504 Patient Advice and Liaison Service Northamptonshire Healthcare NHS Foundation Trust

    Report as unsuitable

    Provided by Care opinion




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