CHEC Blackpool
Progress House, Avroe Crescent, Blackpool, FY4 2DPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about CHEC Blackpool.
Reviews
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Review titled Excellent Service
by Kathryn Jurin - Posted on 07 June 2023
Very helpful and always clean. Very friendly and efficient. Excellent service, staff very attentive, nice and clean, couldn't fault. All very friendly and helpful, kept informed about what was happening. Office staff always helpful.
Visited June 2023
Review titled CHEC Blackpool
Replied on 12 June 2023
Dear Kathryn, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Very professional service
by Margaret Shepherd - Posted on 08 June 2023
I have been very happy with my treatment. The staff are very professional and efficient, there was no drama at all and I was given very clear instructions for my aftercare.
Visited May 2023
Review titled CHEC Blackpool
Replied on 12 June 2023
Dear Margaret, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled 100% Quality Service
by Terry - Posted on 30 August 2023
The staff are fabulous from the moment you arrive in clinic to the procedure and aftercare. I felt very and cared for. Nothing was too much trouble.
Visited March 2023
Review titled CHEC Blackpool
Replied on 31 August 2023
Dear Terry, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you felt cared for during your appointment. Our colleagues strive to be professional, friendly and helpful ensuring a patients journey runs smoothly for them. We hope all went well at your appointment. Best wishes CHEC
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Review titled Pleased with the doctors
by Geoffrey Bower - Posted on 12 April 2023
Very impressed with the doctor and the staff in the clinic. Surgery went well. Wanted to tell them that I appreciate all they have done. Happy with the service, not had to wait too long when called with queries post cataract. Would definitely recommend.
Visited March 2023
Review titled CHEC Blackpool
Replied on 13 April 2023
Dear Geoffrey, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC
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Review titled Quick service
by Angela McEvoy - Posted on 13 March 2023
I have always found it's very quick to get in to see someone at the clinic from time of arrival there. I have always found everyone at the clinic really friendly. Happy to recommend CHEC.
Visited February 2023
Review titled CHEC Blackpool
Replied on 14 March 2023
Dear Angela Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuing a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Amazing
by Christina Shepherd - Posted on 09 February 2023
Very efficient. The staff were so friendly! I couldn't of asked for better service and a better outcome. Fantastic clinic. Amazing! Its just a miracle! So pleased with the result can't wait for the second eye to be done.
Visited February 2023
Review titled CHEC Blackpool
Replied on 09 February 2023
Dear Christina, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. We look forward to welcoming you back for your second eye. Best wishes CHEC
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Review titled Amazing treatment and aftercare
by Anonymous - Posted on 09 February 2023
Didn't have to wait when I arrived. Very speedy appointments. Everything explained to me. Sense of humour from the doctor. Brilliant care, brilliant bedside manner. Very friendly and very helpful.
Visited February 2023
Review titled CHEC Blackpool
Replied on 10 February 2023
Dear Patient, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Best wishes CHEC
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Review titled Poor admin for booking appointments
by Anonymous - Posted on 03 January 2023
I had a telephone appointment about my referral for laser treatment with a doctor. I later received a letter asking me to make an appointment which I did. I assumed this was for treatment. I have just received a telephone call 3/4 of an hour prior to my appointment telling me it’s for a telephone consultation with a doctor which by the way hasn’t materialised. What should I do next. Ps the phone number on the letter and on your website doesn’t work.
Visited January 2023
Review titled CHEC Blackpool
Replied on 04 January 2023
Dear Patient, Thank you for your review. We are sorry to hear of your dissatisfaction following your contact with CHEC. We wish to assure you that we expect high standard care to be provided for all our patients along with ease of access. Our patients are our utmost priority, and we value all feedback. We would like to apologise for any inconvenience caused. We would like to resolve this issue for you, and as such could we ask you to contact us on chec.quality@communityeyecare.org.uk and provide your full name, address and details of your issue or alternatively call on 0330 100 4730 and select option 3 which will direct you through to a member of the team. We shall kindly await the above details. Best wishes CHEC
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Review titled Great practice
by Christopher Holt - Posted on 22 January 2023
Staff very friendly, procedure was explained to me each and every step of the way, OMG what a difference everything so bright and clear, can't wait to get other eye done. Thank you.
Visited January 2023
Review titled CHEC Blackpool
Replied on 23 January 2023
Dear Christopher, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. We look forward to welcoming you back for your second eye. Best wishes CHEC
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Review titled Amazing Place
by Rachel Wilson - Posted on 27 January 2023
I am so pleased with how my surgery went, everything was amazing, I am looking forward to getting my next eye sorted, I will be telling them how great they are when I visit again.
Visited January 2023
Review titled CHEC Blackpool
Replied on 30 January 2023
Dear Rachel, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and we look forward to welcoming you back for your second eye. Best wishes CHEC
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