CHEC Coventry
3 Orchard Court, Binley Business Park, Harry Weston Road, Coventry, CV3 2TQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about CHEC Coventry.
Reviews
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Review titled Fantastic service
by Rodney Goodman - Posted on 07 June 2023
It's only the second time I have used CHEC services and I think it has been fantastic. The appointments have been easy to book and prompt. The staff have all been pleasant.
Visited June 2023
Review titled CHEC Coventry
Replied on 12 June 2023
Hello Rodney, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. We hope all went well at your appointments. Best wishes CHEC
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Review titled 5 Star service
by Jean Pamela Wheeler - Posted on 26 June 2023
The staff were professional and excellent. The place was clean, the surgery was first class. Thumbs up.
Visited June 2023
Review titled CHEC Coventry
Replied on 27 June 2023
Hello Jean, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC
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Review titled Great practice *****
by ALEC B - Posted on 20 September 2023
Been to have both eyes done for cataracts. Everything went so smoothly and on time. The staff were so helpful and polite. Thank you all very much for your attention.
Visited June 2023
Review titled CHEC Coventry
Replied on 21 September 2023
Hello Alec B, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and helpful ensuing a patients journey runs smoothly for them. We hope all went well with your surgery. Best wishes CHEC
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Review titled Good Experience
by M E MARSHALL - Posted on 08 May 2023
Recently diagnosed with Age Related Macular Deterioration I received a consultation and eye injection at Chec Coventry. All staff very friendly and informative, no waiting and every procedure was explained thoroughly. I will have no worries about attending again for further injections.
Visited May 2023
Review titled CHEC Coventry
Replied on 11 May 2023
Dear M E Marshall Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Long wait
by Anonymous - Posted on 11 May 2023
1st appointment of the day, arrived 10 minutes before appointment time. No information as to a delay in my time when I arrived but still waiting 45 minutes after scheduled appointment.
Visited May 2023
Review titled CHEC Coventry
Replied on 15 May 2023
Thank you for your review. We are sorry to hear of your dissatisfaction following your contact with CHEC. We wish to assure you that we expect high standard care to be provided for all our patients, we value all feedback, and our patients are our utmost priority. We always try to limit waiting times in our clinics but there may be instances where unexpected delays arise, and this is unavoidable to ensure all patients receive the necessary level of care they require. In these instances, we always aim to notify patients of any delays at the earliest possible opportunity, we are sorry if this was not the case at your visit and apologise for any inconvenience caused. Should you wish to discuss any concerns further please email us at chec.quality@communityeyecare.org.uk or call on 0344 264 4160.
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Review titled Wow!
by Keith C - Posted on 26 May 2023
From Receptionists and nurses to surgeon each person I came into contact with was efficient, friendly and showed kindness. Thank you. I only had 4 days from my health check to cataract removal. Best of all I now have clear vision again. A big thank you to the team.
Visited May 2023
Review titled CHEC Coventry
Replied on 30 May 2023
Hello Keith, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient ensuing a patients journey runs smoothly for them. Best wishes CHEC
Information supplied by CHEC Preston