CHEC Newcastle Gateshead
Unit 1.70-1, Centre Management Offices, Intu Metrocentre, Gateshead, NE11 9YGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional and Friendly Staff.
Rated 5 stars out of 5
by Dana - Posted on 18 December 2024
I attended today for an endoscopy and I have to say it's one of the nicest and friendliest health environments I have been to and I have been too a lot unfortunately. I was made to feel at relaxed and at ease from the start. The nurse who can’t be named who looked after me was lovely and had a very calming nature. The other nurses were cheery and very friendly, which for me was huge as I was very nervous even with the sedation but the whole team were fantastic and completed the procedure with ease and if I need anything else done in the future that they do l will be asking to come here again. Thank you, Dana.
Visited December 2024
Review titled CHEC Newcastle Gateshead
Replied on 16 January 2025
Dear Dana, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to be professional, friendly and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Thank you for taking the time to provide feedback. Kind Regards CHEC
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Review titled Endoscopy
Rated 5 stars out of 5
by Elaine - Posted on 25 September 2024
The team were the nicest the full way through. They supported me through the full process making me less nervous as a result. I was told all the information on what was going on and my choices to help me make an informed decision. Couldn’t recommend the team more.
Visited September 2024
Review titled CHEC Newcastle Gateshead
Replied on 21 October 2024
Dear Elaine, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to ensure patients are comfortable and well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Super service
Rated 5 stars out of 5
by Peter Anderson - Posted on 16 April 2024
Very efficient service from very personable staff Seen within minutes of appointment time No Queues Thorough examination and clear explanation of situation
Visited April 2024
Review titled CHEC Newcastle Gateshead
Replied on 20 May 2024
Dear Peter, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Outstanding service
Rated 5 stars out of 5
by Elaine - Posted on 15 January 2024
The care and attention from the team carrying out my endoscopy today was exceptional from arriving to my departure. The lead nurse was outstanding both from the phone call I received beforehand to her empathy and kindness on the day. Thank you everyone, you do a brilliant job.
Visited January 2024
Review titled CHEC Newcastle Gateshead
Replied on 26 January 2024
Dear Elaine Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be caring, kind and professional ensuring a patients journey runs smoothly for them. Best wishes CHEC
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