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CHEC Preston

1-6 Star Building, Eastway Business Village, Olivers Place, Preston, PR2 9WT

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about CHEC Preston.


Reviews

Displaying 1 to 5 of 5

  1. Review titled Just another delay built into the system

    Rated 1 star out of 5

    by david - Posted on 26 June 2024

    Waited 2 months to get an eye appointment at this NHS eye clinic. At appointment I was told an opperation at the hospital was needed as it could not be done there, they passed it to the hospital and was then given an appointment date at the hospital for triage not for the operation in December. Referrering me to this clinic instead of the hospital has just built in a further 2 - 3 month delay for the procedure needed. I have now had a private consultation and during the procedure he recommends a biopsy as there is a slight chance my problem could be a skin cancer this was not picked up at this clinic..

    Visited June 2024

    Report as unsuitable

    Review titled CHEC Preston

    Replied on 20 August 2024

    Dear david, Thank you for your review. We are sorry to hear of the issues you have faced upon contact with CHEC. We wish to assure you that we expect high standard care to be provided for all our patients, we value all feedback, and our patients are our utmost priority. We strive to ensure patients remain well informed about their care and are sorry if this was not reflective in your case and for any inconvenience caused; we never wish for patients to deem our service as negative and wish to ensure our service is accessible to all. We are keen to ensure you have received the required care, if you have not yet had your procedure, we welcome you to contact us by calling 0344 264 4160, or via email at customerservices@communityeyecare.org.uk.

    Report as unsuitable


  2. Review titled 5 Star Service

    by Allen Robin Todd - Posted on 22 September 2023

    Staff were professional, the place looked clean the surgery was wonderful. Vision improved my eyes.

    Visited September 2023

    Report as unsuitable

    Review titled CHEC Preston

    Replied on 25 September 2023

    Dear Allen Robin Todd, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC, and the outcome of your surgery. Our colleagues strive to be professional, friendly and efficient, ensuring a patient's journey runs smoothly for them. Best wishes CHEC

    Report as unsuitable


  3. Review titled Excellent service

    by Anonymous - Posted on 21 June 2023

    Very helpful and friendly staff. Place is always clean and efficient. An excellent service, staff are very attentive and kept me informed about what was happening.

    Visited June 2023

    Report as unsuitable

    Review titled CHEC Preston

    Replied on 23 June 2023

    Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC

    Report as unsuitable


  4. Review titled Excellent Service

    by Robert Mason - Posted on 05 June 2023

    Very helpful, clean, friendly and efficient. Excellent service, staff very attentive couldn't fault. All very friendly and helpful, kept informed about what was happening. Office staff always helpful.

    Visited June 2023

    Report as unsuitable

    Review titled CHEC Preston

    Replied on 08 June 2023

    Dear Robert, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about the appointments and their condition. We always want a patient’s journey to run smoothly for them. Best wishes CHEC

    Report as unsuitable


  5. Review titled Really pleased

    by Anonymous - Posted on 06 March 2023

    CHEC waiting times are small compared to other similar companies. I have always found the staff to be friendly and helpful. The clinic has a very clean environment and never packed, my appointments are normally on time, never had to wait more that 10 minutes.

    Visited February 2023

    Report as unsuitable

    Review titled CHEC Preston

    Replied on 08 March 2023

    Hello, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. We hope all went well at your appointment. Best wishes CHEC

    Report as unsuitable




Information supplied by CHEC Preston