CHEC Stoke
1 Lyme Drive, Parklands, Stoke-On-Trent, Staffordshire, ST4 6NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Alan Marsden - Posted on 12 November 2024
The staff were excellent putting me at ease, I was amazed how quickly the procedure was and how soon the the results were after the surgery can’t wait to have my other eye done ! I would like to thank all the team for their kindness and help
Visited November 2024
Review titled CHEC Stoke
Replied on 22 November 2024
Dear Alan Marsden, Thank you for your amazing review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Best wishes CHEC
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2023
The receptionist was friendly and helpful and once I was in the operating room the staff put me immediately at ease. My minor op. and the post op. aftercare that I needed to do was fully explained to me. All in all the entire experience was made as pleasant as possible by the staff at CHEC.
Visited December 2023
Review titled CHEC Stoke
Replied on 11 December 2023
Thank you for your positive review. We are delighted that you are happy with the service you have received from CHEC and that you were put at ease. Our colleagues strive to be professional, friendly and informative. We always want a patients journey to run smoothly for them. Best wishes CHEC
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Review titled Amazing experience
Rated 5 stars out of 5
by Margaret Ball - Posted on 12 December 2023
I was initially extremely nervous about the cataract surgery, but when I got there the surgeon and staff were so reassuring, kind and understood me well. It's amazing that since childhood I was short sighted, but now I can see. I am amazed and grateful to all the staff, they were all wonderful.
Visited October 2023
Review titled CHEC Stoke
Replied on 19 December 2023
Dear Margaret Thank you for your lovely review. We are pleased to hear of your satisfaction with the service you received from CHEC, and that you felt reassured. Best wishes CHEC
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Review titled Good Practice
Rated 4 stars out of 5
by Ian Cotton - Posted on 19 October 2023
When I have been to the CHEC clinic at Stoke, everything has always been fine and prompt and on time. I have had no problems at all on my visits there.
Visited October 2023
Review titled CHEC Stoke
Replied on 20 October 2023
Dear Ian, Thank you for your positive review. We are pleased that you are happy with the service you have received from CHEC during your visits. We aim to maintain this high standard for all of our patients. Best wishes CHEC
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