Child and Family Health Centre
79 Axe Street, Barking, IG11 7LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disrespectful staff
Rated 2 stars out of 5
by Anonymous - Posted on 12 July 2024
I have been calling this GP for 2 days and they were not giving ne appointments at last i went to the GP and encountered a lady in the reception who was utterly rude and had attitude. She also didn't book appointments and said to do it online. After booking the appointment and checking with my doctor, she said I have serious issues with my feet and you need to book for dressing as soon as possible. Then I had to go to the reception and I had to encounter with the same lady and she was not booking the appointment even though it was serious? Utterly disappointed and annoyed by her behaviour and her service towards patients.she is very rude and unhelpfull lady.
Visited July 2024
Child and Family Health Centre has not yet replied.
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Review titled Deleted from the practice
Rated 3 stars out of 5
by Laura Cretu - Posted on 26 April 2024
My 2 year old child was 3 days with fever and I decide to see a consultant. I put a request on the app and 24 hrs later I received a text saying “ we are sorry but you are not longer registered at the practice “. I call them to find out how this is possible and instead to apologise there was a mistake in deleting him from the system they asked me to go to the practice to register again providing all the documents. The receptionist said was her colleague dealing with this and she can’t help me with an answer. I was speechless and disappointed and I would like this incident to be reviewed
Visited April 2024
Child and Family Health Centre has not yet replied.
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Review titled Disappointing
Rated 1 star out of 5
by Jeannette Francis - Posted on 12 August 2022
As usual you can never get a face to face appointment, only telephone consultation I telephoned them today 12 August 2022 and waited for someone to answer the phone for the last 2 hours 30 mins I don't know what they are doing but it certainly is not helping the patients, get new staff in who have the ability to answer the phones.
Visited August 2022
Child and Family Health Centre has not yet replied.
Information supplied by North East London NHS Foundation Trust