Cleadon Park Primary Care Centre
10 Prince Edward Road, South Shields, NE34 8PSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrible staff
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2024
I went to the toilet in there and the staff didn’t have a problem with it but then about 20 mins later as I was out at harton nook I went back in because I needed the toilet and they were telling me to get out and I told them that I had bladder problems and they didn’t acknowledge this at all and I tried explaining to them my problems and they said I don’t care get out you’ve already been. The staff who said this was the receptionist and another staff member behind the desk.
Visited April 2024
Cleadon Park Primary Care Centre has not yet replied.
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Review titled pediatrics
Rated 1 star out of 5
by Kenneth Robertson - Posted on 08 January 2024
I can't cut my toenails & I go every 12 weeks. I have heard nothing so I rang them & asked about my appointment. They said I should have been seen at the start of Nov. Its now Jan. that's 20 weeks. I have problems getting my shoes on & I am in pain. I find it hard to walk. I am 75% blind have a heart condition asthma type 2 diabetes. People3 can't beleive I have had to weight so long
Visited November 2023
Review titled Cleadon Park Primary Care Centre
Replied on 10 January 2024
Hello, We are sorry to hear you are in pain and discomfort. We hope you were able to make an appointment when you spoke with the service provider. If not, please re-contact the service and ask to make an appointment. If you still encounter difficulty, please contact your G.P who will be able to provide advice and support. Kind Regards
Provided by Care opinion
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Review titled Excellent prompt service
Rated 5 stars out of 5
by Maria - Posted on 02 May 2023
I rang surgery and spoke to someone after 5 minutes who was very pleasant and booked me in to see an advanced nurse specialist within 2 hours.I was seen promptly and was examined and given treatment by friendly and efficient professional. Very pleased with whole experience as I was feeling very unwell
Visited May 2023
Review titled Cleadon Park Primary Care Centre
Replied on 03 May 2023
Hello, thank you for your feedback. It's great to hear you received great care especially as you were feeling unwell.
Provided by Care opinion
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Review titled Poor service
Rated 2 stars out of 5
by Ian Dodd - Posted on 14 February 2023
Family member had appointment arranged by the surgery to see nurse about their COPD & Emphysema problem. When they saw nurse, they were told by nurse that they were the incorrect nurse to deal with this issue and it should not have made with them. Another appointment had to be made to see the correct nurse the next day. This caused further stress for the patient. This is not the first time incorrect appointments have been booked, for example being told they had face to face appointments but told on turning up it should have been by phone. Very poor and inefficient for both thr surgery & patient.
Visited February 2023
Cleadon Park Primary Care Centre has not yet replied.
Information supplied by City Hospitals Sunderland NHS Foundation Trust