Coventry Walk In Centre
Coventry NHS Walk-In Centre, Stoney Stanton Road, Coventry, West Midlands, CV1 4FHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Coventry Walk In Centre.
Reviews
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Review titled Awful Service
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
Rude receptionist, (3 at the desk) swinging on chair sipping pop. Arrived at approx 19.30 with my son (who is home from the military)with a bad infection in his leg. Told no more appointments and to come back at 08.00. It is 22.00 close! Went to A&E after 5 hour wait he was told definatly infected and given antibiotics. This place is a disgrace and needs serious staff training or closing down.
Visited June 2024
Coventry Walk In Centre has not yet replied.
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Review titled Great Staff
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
I’d just like to leave a review to say how impressed I was with the staff at the walk in centre when we attended with my daughter on the 13/05/24 at around 5:30pm. It was extremely busy but the staff we encountered were all courteous and polite. The nurse, who triaged us, was very thorough and brilliant with my young daughter. The doctor who we saw was equally attentive and had a fantastic manner with us. Despite the challenges they were clearly facing all the staff we met were kind and supportive. I just wanted to leave a review to ensure that my thoughts could be fed back to them.
Visited May 2024
Coventry Walk In Centre has not yet replied.
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Review titled Seen quickly but not much help
Rated 3 stars out of 5
by Anonymous - Posted on 20 March 2024
I went to the walk in centre this morning with severe throat pain. I was very impressed by how quickly I was seen. However, the doctor who saw me gave me a prescription for a medication which is unavailable. I went to 4 pharmacies to try to get this medication, only to be told that it’s not available anywhere and they can’t even order it in! So now, I’m still in immense pain despite taking the maximum dose of two otc painkillers and other remedies from the pharmacy. I feel like my visit was a total waste of time!
Visited March 2024
Coventry Walk In Centre has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2024
I can in early Friday with a kidney infection. The dr was amazing really took her time to talk and listen to me as well as making sure I got the right follow up care
Visited March 2024
Coventry Walk In Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
My son cut his head open and the Receptionist went out of her way to help us, we were treated within an hour, the Dr was amazing and what was a very worrying and stressful experience was made as good as it could be by the incredible service, thank you so much for all doing an amazing job under so much pressure.
Visited February 2024
Coventry Walk In Centre has not yet replied.
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Review titled Excellent timely service
Rated 4 stars out of 5
by Nicola Kavanagh - Posted on 28 January 2024
I attended walk in centre 28.1.24 with an infection to a post surgical wound, I was triaged by nurse, seen by Dr , given a prescription & left within an hour & 20 minutes, excellent service, calm & quiet environment
Visited January 2024
Coventry Walk In Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Smisk - Posted on 08 October 2023
Thank you NHS for a prompt, professional service. Every member of staff was friendly and helpful. Given the pressure everyone is under, we were amazed by the time given to us. Many thanks.
Visited October 2023
Coventry Walk In Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anita Jones - Posted on 17 October 2023
I became unwell on the first day of our holiday. The reception staff were very helpful and friendly. The wait for triage was much shorter than expected and the doctor I saw was quick to understand the problem and very reassuring. I was given a prescription quickly and left feeling much more positive. Thank heavens for the NHS providing this facility.
Visited October 2023
Coventry Walk In Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Emma - Posted on 21 August 2023
We attended the walk in centre whilst staying with family in Coventry. My daughter had become unwell and we had an appointment made through 111 phone service. Everyone we encountered was incredibly helpful and courteous. The doctor we saw was very pleasant despite being at the end of a night shift. We were seen very promptly and given excellent treatment. I honestly can't praise them highly enough.
Visited August 2023
Coventry Walk In Centre has not yet replied.
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Review titled Kept me waiting and then lost my bloods!
Rated 1 star out of 5
by Jen - Posted on 13 June 2023
I arrived for a gestational diabetes blood test. I had been fasting at this point for 9hrs in preparation for this test. I was then kept waiting for a further 40 minutes before my first bloods were taken. Its then an additional two hours of waiting before I can eat. It was almost 12pm before I was allowed to leave and eat...should have been out of there for 11! You added an extra hour of fasting unnecessarily to a pregnant person in the heat. They then lost this test and never sent it to my midwife meaning I now have to repeat the whole experience. To top it off the blood forms that I gave them were also lost so repeat bloods have also had to be taken. Thanks a lot. Have insisted that I am not referred here again for the second test. Would avoid this place at all costs.
Visited May 2023
Coventry Walk In Centre has not yet replied.
Information supplied by Virgin Care Ltd