Crompton Health Centre
501 Crompton Way, Bolton, BL1 8UPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Crompton Health Centre.
Reviews
-
Review titled Absolute rubbish
Rated 1 star out of 5
by John Greenwood - Posted on 08 November 2024
Been on the phone for nearly 1 hour. the automatized system message says I am number 1 in the queue with the average wait time of 3 minutes. No answer! I tried to use upper case for 'no answer but apparently its not allowed, why would that be? If this was my private company I would sack the lot of you. The NHS is sick and the workers are lazy.
Visited November 2024
Crompton Health Centre has not yet replied.
-
Review titled Not as good as it was. Frustrating!!
Rated 2 stars out of 5
by Anonymous - Posted on 28 October 2024
This surgery was great at the beginning but now, the lack of service is frustrating. There never seems to be any appointments available on the MyGP app unless it's non urgent or you need a jab for flu or COVID and only one doctor available, it seems. So it's pointless as you'll have to ring them anyway. (Only good thing is that the receptionist is lovely and helpful.) No telephone appointments available to book through the system anymore, as Doctors want to see you face to face, which I keep having to explain, I struggle with at the moment. They have now introduced a system where you have to fill out a lengthy request form online and then wait for someone to ring you, to book you an appointment. This is also if you want to extend your fit note, which btw the lady got wrong 3 times and had to ring me back 3 times to rebook. This system is ridiculous and a waste of Dr. appointments, just to extend a fit note. I had no choice but to grab a double appointment (on the 4th call), in order to have my fit note extended and for my menopause symptoms to be dealt with, at the same time (here's hoping) with a male doctor. Only doctor available in this practice at the moment it seems, even though I would have been more comfortable speaking to a female doctor. Unfortunately there was non available until the end of November. I can't wait that long!!! I have now been waiting since June to be put on HRT and have been off work for 5 weeks, due to my symptoms. (Anxiety and low moods, mainly) This messing and waiting around to get something done, is really not helping at the moment and I'm beginning to think, that joining this surgery was a big mistake.
Visited October 2024
Crompton Health Centre has not yet replied.
-
Review titled Awful practice
Rated 1 star out of 5
by Pauline Strickland - Posted on 27 October 2023
Appointment was late after cancelling appointment on Wednesday by them staff stood about nurse stood about lack of empathy for patients practice is not fit for purpose
Visited October 2023
Crompton Health Centre has not yet replied.
Information supplied by Bolton NHS Foundation Trust