Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Talking therapies saved me
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2024
I really had a good experience with Talking therapies. My therapist was lovely, and very supportive. The service helped me to navigate a very difficult phase of my life so I strongly reccomend to everyone is going through a rough time. My mental health really benefited from this service.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Patient, Thank you for writing about your positive experience of Croydon Talking Therapy Service and how it has helped you. Your comment will be passed to the service for their feedback.
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Review titled Great service and pleased with results!
Rated 5 stars out of 5
by Skye - Posted on 15 March 2024
Thank you to my therapist was so supportive and encouraging. Generally she really help put me at ease in my approach towards our sessions, it’s been a pleasure!
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Skye, Thank you for your comment about Croydon Talking Therapy Service which will be passed to the service for their feedback.
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Review titled Better than I expected
Rated 5 stars out of 5
by Leah W - Posted on 18 April 2024
Absolutely fantastic, it was well organised from start to finish. My point of contact who conducted the sessions and her communication, support and flexibility were incredible. I felt empowered after every session and am grateful for the tools I have to put in place. Cannot praise the programs professionalism and support enough!
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Leah, Thank you for making this comment about Croydon IAPT and how they exceeded your expectations. This will be passed to them for their feedback.
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Review titled Excellent Therapy
Rated 5 stars out of 5
by Jane - Posted on 27 February 2024
I received a course of guided self-help based on cognitive behavioral therapy (CBT). I had 6 sessions with my therapist and I feel I connected with her from our 1st session. She made me feel relaxed, I was comfortable talking to her and I never felt that anything I said she thought was silly or stupid in anyway. She was very friendly, understanding and explained everything. Some of my initial thoughts on some of the things were 'this isn't going to work for me' or 'I feel ridiculous doing this' but honestly I tried everything and surprisingly (to me at the time) they worked. I don't like feeling anxious and worrying all the time, so I did want it to work and I tried all the things that was suggested to me. I found what worked for me and I believe I will go forward continuing to use the strategies I worked on and that helped me. I know I will always be a worrier but having things in place that I know can help me get through the times when it all seem to be piling up is a good feeling to have. I would definitely recommend the service and already have to Family and Friends, I think we can all use a helping hand sometimes in our life and we shouldn't be afraid to ask for that support to help us through harder times.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Jane, Thank you for making this comment about your experience of CBT from Croydon Talking Therapy Service and for explaining how it has helped you despite your initial reservations. Your recommendation to others is welcomed and your comment will be passed to the service for their feedback.
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Review titled great staff
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2024
staff are lovely, supportive and patient. variety of rest was good. not sure if 6 weeks was enough.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 05 April 2024
Thank you for your comment and view about the length of engagement offered with the service which will be passed onto Croydon Talking Therapy Service for their feedback.
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Review titled Game changer
Rated 5 stars out of 5
by John Wilson - Posted on 27 April 2024
For me the therapy was a learning process that I had not done or spoken about before which changed things in my life for the better I am still practicing the techniques taught to me at my meetings.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear John, Thank you for writing about your experience of Croydon IAPT and how it has changed your life for the better. Your comment will be passed to them for their feedback.
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Review titled Compassionate, constructive course
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
I had a 7 week course of CBT on stress and intrusive thoughts. The therapist was brilliant and tailored it perfectly. I really improved my anxiety over the course by analysing my fears and looking at them rationally.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Patient, Thank you for writing about how your 7 week CBT course improved your anxiety. Your comment will be passed to the service for their feedback
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Review titled Great practice
Rated 5 stars out of 5
by Valentina Embriaco - Posted on 12 February 2024
I was in a very bad mental place , going through depressive mood and suicidal thoughts. I've been referred to the service by my GP, and it has been a great helping for me .I would highly recommend.
Visited February 2024
Review titled Croydon Talking Therapies
Replied on 25 March 2024
Dear Valentina, Thank you for writing about how Croydon Talking Therapies have helped you. Your recommendation to others is greatly appreciated. Your comment will be passed to the service for their feedback.
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Review titled Nice flexible way to help with low mood and anxiety
Rated 4 stars out of 5
by Herta - Posted on 03 January 2024
Pleasant experience which I thought initially would have been not as successful but here is to everyone who feels sceptical at first to give it a go! Great to work when it suits you and at any time.
Visited January 2024
Review titled Croydon Talking Therapies
Replied on 11 January 2024
Dear Herta, Thank you for writing about your experience of using Croydon IAPT and encouraging others who may have similar reservations to contact the service. Your comment will be passed to the service for their feedback.
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Review titled Very helpful
by Mark reeves - Posted on 08 August 2024
I have just completed a talking therapy sessions and would recommend this to anyone who like me couldn't leave the house suffering with depression and anxiety and very bad moods. However after meeting my counsellor he put me at ease straight away. Over the course of the sessions i learnt how to control my feelings and emotions and began to feel better which made me and my family very happy. I was given tasks to do at home to help me understand how to deal with challenging occasions. Thank you so very much for all your help. Mark Reeves
Visited January 2024
Review titled Croydon Talking Therapies
Replied on 15 August 2024
Dear Mark Thank you for your recommendation to others in a similar situation as yourself. Your comment and your thanks have been passed to the service.
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