Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Transformational course I didn't know I could get for free
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
I had been putting off my problems from so many years, and when I was finally pushed to take action from my partner, I never knew I would receive such incredible support for free from the nhs. From start to finish every person I dealt with was kind, considerate, empathetic and compassionate towards my needs and feelings. Each hour long class taught me something new about myself and the disorder I have been experiencing for well over 20 years. There were even some real and genuine epiphany moments that have made me see the world, my body and life in a whole new light. The exercises were simple, understandable, actionable and very easy to carry forwards with me beyond the course. I must say a particular thank you to my therapist throughout the main body of the course. I will miss our interactions, especially as they provided such a safe and enjoyable space for me to share deeply personal and often difficult feelings, emotions and opinions. I will always remember these past few months as a major major turning point in my life. I honestly would not be where I am now without the course and my experience with them. Thank you to the nhs for providing me with the tools and confidence to move forwards and shed so much old baggage and skin.
Visited March 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Thank you for writing about your experience of the NHS, of Croydon IAPT and for your comments about your therapist in particular. Your comments will be shared with the service for their feedback.
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Review titled Great sessions
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
My sessions with my therapist were extremely useful. She was so understanding and gave me useful practices and techniques to help me. I cant thank her enough x
Visited March 2023
Review titled Croydon Talking Therapies
Replied on 17 July 2023
Thank you for writing to us about your experience of Croydon IAPT. Your thanks to the therapist will be passed to the service for their feedback.
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Review titled Great progress towards my goals
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
I have made great progress towards my goals using these services. I have learnt to recognise and tackle my problems, which in turn improved my confidence. I now feel able to continue this journey on my own.
Visited March 2023
Review titled Croydon Talking Therapies
Replied on 26 June 2023
Dear Patient. Thank you for leaving this comment about your progress from engaging with Croydon IAPT. This will be passed to the service for their feedback.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 March 2023
I found my therapy really helpful and insightful. My therapist was kind and compassionate. I’m glad I participated in therapy as I was doubtful before, I would definitely recommend and use again.
Visited March 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Thank you for writing about your therapy at Croydon IAPT and how kind and compassionate you found your therapist. Thank you also for writing about your initial doubts and your recommendation of the service. Your comment will be passed to the service for their feedback.
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Review titled Helped me a lot, great therapist
Rated 5 stars out of 5
by Dominik C - Posted on 21 March 2023
I've been struggling with panic attacks and anxiety for about two years now. I was very sceptical of talking therapies but decided to do it because I had nothing to loose. I was very pleased with my therapy and the therapist. They made me understand why I'm getting these attacks and what the process is that triggers them. This has greatly helped me to a point where I have now resumed all the activities that I've previously stopped because of the fear of an attack. Would recommend everyone struggling to go for these.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Dominik, Thank you for writing about your experience of Croydon IAPT and how you are now doing all the things you used to do again without fear of another attack. Your comment will be passed to the service for their feedback.
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Review titled Life is Great
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2023
I was at an all time low, suffering from extreme anxiety,low mood and fears that stopped me living a happy life. That all changed when I self refereed to Talking Therapies Croydon. I was treated with respect and understanding. From the start to the end my Therapist was amazing. She made me feel comfortable and taught me methods on how to manage my conditions. I felt she listened to me and understood my thoughts and helped me change my way of thinking and put into practice methods like, how to deal with worrying, unhelpful thoughts, practical things like, setting routines and manageable tasks. She gave me homework to complete which also helped me focus and learn.She was truly amazing and I can say that she is a great asset to Talking Therapies. I feel can move on with my life and will use the practical methods and reinforce them in my daily life..She also made me regain my confidence and made me believe in myself. I would recommend CBT therapy.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Thank you for writing about your experience of Croydon IAPT, about your view of your therapist in particular and how you are now able to live a happy life. Your comment will be passed to the service for their feedback.
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Review titled Really helpful
Rated 4 stars out of 5
by Inga - Posted on 09 March 2023
Having taken the decision to seek some support with the issues I have with anxiety, I was happy with the overall process to both discuss my challenges and find appropriate ways to help. At first, with only 6 sessions made available, I was pessimistic about what impact you could be made with a small amount of sessions. However, I was surprised by the effectiveness of each session, where we were able to focus on a variety of techniques I could use. The therapist was able to be flexible to find the best time for me to meet, created an environment in which I felt safe and put me at east talking over the telephone. I would recommend the service as it provided me with a solid foundation to continue my ongoing investment in self-growth and I feel better equipped to manage my anxiety in the future.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Inga Thank you for writing about your positive experience of Croydon IAPT in managing your anxiety and of your initial pessimism. Thank you for recommendation of the service. This will be passed to the service for their feedback.
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Review titled Great practical and Effective Support
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
I started Talking Therapy feeling tense, anxious and overwhelmed. I had always been responsible and able to cope with many pressures in my life, but was finding that I could no longer manage, and was in need of professional support. I had 14 weekly sessions of Talking Therapy - taking me through my situation, and giving me activities and tools to unpick and understand my thoughts, emotions and behaviours. The counsellor was professional, amiable and constantly supportive. At each session, I was able to reflect and talk about my situation and issues, in complete confidence, and was helped to work through these with both practical help and well researched strategies which I could practise between sessions. Each session was recorded and sent to me confidentially so that I could listen during the week, make notes, reflect and practise techniques. Now I have finished my sessions, these notes are really helpful and important in helping me to keep using these strategies and ensuring they become embedded in my everyday life. I have also been assured that I can make use of the service again if I need it in the future. Overall, I can thoroughly recommend Talking Therapy for anyone.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear patient, Thank you for writing about your experience of Croydon Talking Therapies and your recommendation of their service to others. Your comment will be forwarded to the service for their feedback.
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Review titled Life changing
Rated 5 stars out of 5
by M Lock - Posted on 03 March 2023
I was in a very bad place. The talking helped and the techniques I was shown to deal with my issues have saved my life.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear M Lock, Thank you for sharing this about your experience of Croydon IAPT. This will be passed to the service for their feedback.
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Review titled A brilliant service
Rated 4 stars out of 5
by R.H - Posted on 12 March 2023
I received a 6 week programme of guided self help for generalised anxiety. I found my practitioner to be very supportive from the initial assessment and all the way through the treatment. I was able to ask questions and share feedback each week on my progress. The sessions were always delivered in an informative way with weekly tasks to work on which were really relevant and beneficial. I felt much more able to control my anxiety by the end of the treatment with the use of the different strategies/tools I learnt over the 6 weeks and this has had a really positive impact on my life.
Visited February 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear R.H Thank you for writing about your guided self help programme and how you are now more able to control your anxiety. Your comment will be shared with the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust